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December 2023 by Lesi Sánchez Briante
I made a payment for the Carters card in cash (they do not accept paying for this card by card) only cash. Now said payment appears returned and I am in debt due to delay. Who helps me with money that they had left over in their stable and I now lack it and I owe it for their mistake
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September 2023 by Shanon Brugh
I'm very disappointed. I recently ordered some dresses for my daughter and they sent us the wrong size. I tried to call customer service but apparently the only solution is for me to drive to the nearest store, 45 minutes away. They won't let me send back the wrong sized dress and exchange it online. I'm hoping they will present another option or they're losing a customer.
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July 2023 by Gunay Bakhshali
I went shopping today. When I got to the cashier, the cashier asked me if I wanted a credit card. I said I didn't want it and she replied "NO CREDIT, NO ENTRY". I invite your employees to respect.
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December 2022 by Sam L.
Store hours listed open until 8pm. After work I go to pick up my online order and a cheap sign in the door say's open until 7. Fix the hours so people don't waste their time driving here for no reason
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November 2022 by MFG Owner
I have shopped here probably close to a half dozen times and never once had a bad experience. The employees were always nice and helpful. Today, the 2 ladies asked me if I needed help, and were helpful when I had a question for them. I would like to see a bigger store in Bloomingdale for more selection, but I find most of what we need everytime. I'd be nice if they opened earlier than 11am most days as well.
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October 2022 by Anais Mundo
Aracely offered great customer service. She helped me look for a white button up shirt for my 18 month old.
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August 2022 by Vandana Manek
Very poor customer service, i was there to pickup my online order today and the lady on the register treated me so bad , the way she was talking was very disrespectful and loud, when i asked something she shouted on me ..never has this kind of experience before .? carter's is one of our most favorite brand i would suggest ,u guys should hire people who realy love to work there.
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December 2021 by Christy M.
I really like this store. I also like the kids and baby clothes they sell. The staff here is very helpful and friendly. They go out of their way to help you and answer any questions you might have. Very lucky to have a store like this so close to me! If I have the option, I'd rather shop at this location than anywhere else for my son.
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September 2021 by Miguel S.
6:55pm and the door is locked. They close at 7pm. All I had to do was pick up an online order! Shame on them. No customers were inside either.
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August 2021 by Kristina Black
This was my first experience w a carter's. I received a gift without a receipt and was looking to exchange. The staff treated me like I had done something wrong and were very unhelpful. I was told I had to shop immediately and spend over the dollar amount inorder to be rung out. I couldn't forfeit any money even if there was nothing else I wanted. I had to spend over. Poor newborn selection too. I won't be back to a carter's.
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July 2021 by K A
I’ve always greeted and had excellent customer service until today when I went in to pickup an online order. The employee was stocking socks directly in front of the registers so I stood a few feet away and waited … and waited. She knew I was standing there but didn’t bother to acknowledge me. I finally said “excuse me, I have an online order to pickup”. She didn’t even look at me! Just asked for my last name and handed me my order. Never had such poor, unfriendly customer service at a Carter’s store
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February 2021 by liz lewin
Great customer service
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September 2020 by Myles Santi
The young woman at the counter was really pushy about getting us to try and apply for their credit card. Then, she was really rude when we declined. Nice clothes, but terrible customer service.
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February 2020 by zuleyca depaz
Stopped by today to do a return and the Older lady there was very rude.
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January 2020 by Bill Johns
It’s next to Walmart to the west of it.