CosmoProf® in Bloomingdale, IL is the leading distributor of professional beauty products, exclusively for licensed professionals. They are the go-to beauty company for those Licensed To Create™. Customers generally find the staff helpful, with Rosa and Claudia specifically noted for their friendly service and assistance with orders. However, some have reported less positive experiences, with staff being perceived as unfriendly, unhelpful in finding products, and unwilling to accommodate returns. Overall, CosmoProf aims to serve the needs of licensed beauty professionals, though the quality of customer service can vary.
Rosa and Claudia are always very helpful with getting orders ready for me let me know on sales and always serves you with a smile??
July 2022
I am pretty sure the woman in the front thought I was stealing and didn't think I knew what I was looking for because I was taking my time. She also asked for my ID which is fair, but a little extreme. I felt rushed and uncomfortable. It was a weird experience.
March 2022
The service is not friendly. We have shopped in different CosmoProf and people have been so much nicer and willing to check for product. This store is so blah about everything. They never have the things I'm looking for either. And will give you a hard time when you need to return items.