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March 2024 by AS E
Very poor customer service, disrespectful and unprofessional!
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November 2023 by Solo Mia
Staff was very welcoming and helpful, especially Avis.
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April 2023 by ashima kumar
I visit this bank very often Honorita is very nice excellent customer service..
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January 2021 by Amardeep Lamba
This is one of the best branches for 5/3. I have been working with Annette for 10 years and she handles all of my business accounts. Everyone does a great job here!
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November 2020 by t gadsby
The internet and mobile app are down and there is NO 24X7 support - I have tried all phone number even the lost credit card number which made we wait and then it hung up. HOW CAN A BANK NOT HAVE 24X7 SUPPORT. I needed to get into my account and I was unable to do so. I have 8 hours of trying. THIS IS THE SECOND TIME THIS HAS HAPPENED -
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November 2020 by james hylander
No lobby say call for appointment tell you go thru drive thru
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November 2020 by Ouafae “Piece” Ait Ouaarab
Lisa is a fantastic /professional banker .Thank you !!!
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October 2019 by Roman Vinyarskyy
Do the employees here have any training ?
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August 2019 by Felix C.
Such a lack for talented individuals. If you want quality service or qualified tellers, avoid this branch. Everyone here is incompetent. I love this bank, but this branch is God awful. Please send a regional manager to make some much needed adjustments. The people of Bloomingdale don't deserve this level of disgrace.
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July 2019 by Marlene B.
Terrible customer service. I stopped in there Monday afternoon to order replacement cards and the teller told me the manager would have to help me. Manager (Tom) was busy so she would have him call me. As of 5pm I hadn't heard from him so I called to see if he was available. He was not but the girl told me he would absolutely be giving me a call before they close at 5:30pm. I never got a call. It is now Friday and have not heard a word. This is the type of customer service you get from 5/3. They obviously don't care.
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June 2019 by Sean Harrison
Good luck ever closing an account with this bank.....
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May 2019 by Patricia Keszycki
So Fifth Third Bank acquired MB Financial within the past year. All my accounts were switched over to 5/3rd. I also have a safety deposit box with MB Financial, which I would have liked to have along with my other accounts at 5/3rd. Come to find out that there isn't a safety deposit box available not only at 5/3rd, BUT AT ANY OTHER AREA BANK IN THE AREA. I was told they are making more boxes available at their Bloomingdale branch in the future. You knew about this for a year and you didn't care enough about your new customers to have new boxes already available. Tell me why I should bank with you in the future. Annoyed beyond belief.
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July 2018 by Bonil Antiola
Anette Salvia is so nice and awesome. Very accommodating and answered all my inquiries. Willing to help me about all my financial concerns.
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April 2018 by Sweety Patel
They are Quick and easy
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December 2016 by Jason Schaefer
Friendly staff helped with issues quickly and painlessly!
