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March 2024 by Jake P.
This store is awful. All of the workers are disgusting, degenerate, and mean. You'll see from the other reviews that this location in particular doesn't have great staff. They speak down to customers and they certainly don't care about the animals that they have in their care. All of the ladies working have issues and need a reality check. It's no wonder their career has amounted to working in a mall. I feel so bad for the poor dogs that routinely get treated like stock in a warehouse. Side note: the employees look like clowns so feel free to stop by for a laugh. Just don't buy anything
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November 2023 by Josh W.
Good idea and a good location, unfortunately you're not able to pet any of the dogs unless you are considering adopting them and then you have to go into a specialized area that's more controlled. Understand we live in a world of lawsuits and germs and bacteria and they're trying to avoid that. Several times dogs were peeing in the cribs, they were pretty quick to clean it up unlike other people's complaints. Still just doesn't feel right that they're not able to get proper walks to relieve themselves. I still think you should adopt from a shelter or someone who's a professional breeder as opposed to a place like this. No idea what the pricing is like, never asked but I'm pretty sure it's expensive.
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October 2023 by Ana M.
The dogs look so sad here. The place smells like fences, they don't even clean after the puppies :( The workers are also very rude, as soon as you enter they have an attitude. You can't touch the puppies. How can you expect to buy a dog when you can't touch it? Also the prices are also crazy!!
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October 2023 by Sal Diaz
They went over all the information and the purchase was very quick and easy. The whole staff was friendly and answered all of our questions. Will definitely come back for business.
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October 2023 by Meghna Sethi
Brenda was so helpful! I had it in my mind that I wanted a Shih tzu, but after playing with my little teddy bear I knew he was the one for me! Brenda was so thorough with the whole process and she made sure I understood EVERYTHING that I was signing up for. Thank you so much for helping me find my little baby!
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October 2023 by Lizeth Nevarez
Aliyah was very helpful in the process of getting our lil dachshund. We are very happy and excited to start a life with our new buddy!
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September 2023 by Linda A.
This puppy shop has the cutest puppies! The shop is super posh and super cute but could definitely use more variety. Besides edible chewy treats, there's really not much to shop for if you happen to have a larger dog. The staff is reserved, meaning that they did allow us to walk around and engage with all the puppies. However, they did not initiate any conversation or ask if we had any questions. As far as prices go, I will say that I've been to other places, and they are selling similar designer puppies for around the same price if not more expensive than this place. Overall, I believe that this is a reputable seller, but would recommend that you research these kinds of establishments or visit your local paws shelter considering that there are many pups that are in need of good homes.
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September 2023 by Marisol Bonilla
Omg Jessica was the best ok everyone was the best here we picked up our Rottweiler today his name is Power we love him. This is our second purchase from Furry BabiesAnd how is this a surreal but wonderful day, not only did we get Power we also got our Merle Chihuahua Martini. Everyone was wonderful and if you are in search of adding a puppy to your family do not look any further. Jessica and all the staff are courteous, kind And incredible so please come give one of these beauties a home we have 2 homes. We love them. Thank you guys.
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September 2023 by carolina mer
They helped me out with all my questions and showed me the puppies I was interested in and explained the packages and prices very well! I ended up leaving with a baby golden retriever, I already love her!! I highly recommend!!
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September 2023 by Bryon Ufnowski
We have been looking for a puppy and seen our little one for the second time the sales person remembered us. The whole staff was so nice and informative. The finance process was easy. It was like everyone was so helpful it was amazing. Thank you staff for a great experience.
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August 2023 by Gillian Quam-Hernandez
it was amazing!! all the employees were very helpful and super nice. all the dogs were of course very cute and very well kept (clean, smelled good, etc). 100% recommend!!
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August 2023 by Alan
Very detailed answered all our concerns. Made us feel welcomed and at home. Friendly and well mannered. Was a pleasure working with the staff here at Lombard.
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July 2023 by Evelyn Medina
They are so patient, and explain everything you would want and need to know. They make sure that we understand how your puppy needs to be cared for. They also demonstrate what we need to do for your puppies vitamins and food intake, which is awesome to me!! My family and I just walked in to see some puppies, and my sister decided to adopt a Yorkie!
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July 2023 by Analleli Ochoa
Best experience of purchasing a first time puppy. Jessica was the biggest help and best personality. Appreciate her help and advice.
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June 2023 by lol
as soon as i got there i was greeted by so many dogs and a bunch of people willing to help us. we got in depth details of how to train the dog and so much willingness to help us get the right one, even if we were super indecisive. if i were to get another dog in the future i would definitely go here to get another one
