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June 2024 by George Collins
Great knowledge of gaming systems. Staff is the bomb...
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May 2024 by Josh Kunowski
The Bloomingdale store has awesome staff. They're polite, professional, and have personalities. It was a pleasure shopping and working with the knowledgeable staff ?
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May 2024 by ChaleVato
5/9/24 Antonio is racist started following us around the store (stated he was a manager) and scammed us out of 8 dollars because he claimed my infant opened a toy. He then began harassing and following us around the store stating we had to pay for that. He then stated he would refund the money afterwards which were lies. Both employees there that day (Antonio and Andrew) were rude, condescending and spoke down on us. 5/10/24 Got in contact with Victoria who stated she was the store manager (she is an assistant manager) stated her store does not have store district manager. She did not apologize or even acknowledge the staff wrong doing but instead was condescending and contradicting herself. She was not manager material very rude and referred to us as bros.
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May 2024 by John sucks A fat dick
Warning stay far away from this store!! They are scammers, if you buy something new and if you don’t like or it’s not what you were sold. you can not return it at all! Because it was new I’m speaking of a head set. Do not buy from them stay far away from them!! You been warned
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May 2024 by abel guerra
Terrible customer service
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May 2024 by Maryann Lee
My son went into this store in Bloomingdale and right off the bat the woman worker was very rude and did not help take care of a simple problem. I would recommend using another location..
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May 2024 by Matthew Guidice
I received information from Game Stop telling Me to exclude this Bloomingdale Store, and continue shopping at Game Stop after trying to return a glitching and freezing and a game that needs failsafes throughout their levels without any bypasses.
Yet.
After a prejudice attacking, female worker from Game Stop told Me she does not like Me—the one whom I asked to return a game that has a 15-Day Return Policy—I stated with the receipt she read in front of Me, incoherent Drop Service and Hate Crimes are not acceptable to My being.
On the receipt the return policy is stated. Also from their Customer Service the return policy was stated.
Drop Service does not apply to Me returning a game. Nor did Drop Service apply since I was not anything other than lovely. So if I am lovely, I am not raucous.
May the root of all evil forever be their rejected selves.
Sincerely, Better and Saner than Game Stop.
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April 2024 by Kota Akhila
The worst customer service faced in this store. The staff were really unfair and very reckless at the customers. The person at the bill desk (staff) is not listening to what we are saying and is rude
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March 2024 by Anthony Rea
Sometimes don't know if anyone is there when I walk in. People on the phone while one person on register this times and a bunch of rude stares and looks from the person on the phone. More upset everytime I stop by this plave
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March 2024 by Alexis D
Honestly we've had multiple incidents and issues with this specific location....most recent incident is my husband called them to ask if they had a game in stock pre-owned that woman said no sorry but you can buy it new for $75 from us, mind this game has been out for over 2 years and the website stated $28 NEW and pre-owned for $23 and it even stated they had 4 copies of pre-owned available at this location and so we did an online pickup and it was available and ready within an hour...so that is a bit sketchy, don't you think?! SO NOW here is another incident(s), my husband wanted to go trade in his Xbox and they were closed early by at least 3 hours...BOTH TIMES he went....I'm confused what is the point of having OPEN TO CLOSE hours if they are not gonna honor it? ? this location customer service is a JOKE and they are lazy.
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February 2024 by Aya Solari
Usually, my go-to for my gaming wants and needs, however, dropped by 2 days in a row at different times, yesterday at 4.20pm only to find the lights on and doors locked. Means I will find a different store.
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December 2023 by imani H (imani)
The employees here are so nice!! 5 stars, amazing customer service:)
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December 2023 by Lauren Lopez
Went in last Friday and Tim helped me. He was great, kind courteous, and good humored.
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December 2023 by Matthew Lydon
Answer the damn phone.You are a BUSINESS!!
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December 2023 by imani H (Angel)
The employees here are so nice!! 5 stars, amazing customer service:)
