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July 2023 by Siki-G Savic
A decent professional pool store that that has all the essentials for both in-ground and above ground pools. It should be noted that the employees are great at the Bloomingdale location and go above and beyond to help you. They will analyze your water while you browse and shop. They’ll give you a computerized printout of your complete water chemistry. What’s more they will interpret the results to you in detail in such a professional manner as to never talk down if you don’t know something or if you have questions regarding some results and how to adequately address the issue. It should also be noted that they’ll help you keep your pool sparkling clear while not selling you something you don’t need. They are also very fair on returns if the product you bought doesn’t work with your setup or work as intended . Great Place! I would have given 5 stars if they had just a little more parts in stock for little things that need replaced over time without replacing a while Unit. Again, very knowledgeable, courteous and helpful staff. Even on holidays when they’re swamped, they always take the time needed to help you. They will even load your car.
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July 2023 by Jonathan Smith
They don’t answer calls.
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June 2023 by Jim Flory
Do you know when you walk into a place and you just know that they couldn't care less if you're there? That's the feeling I've gotten every time I go to this store, well, I did but won't go there anymore. They may be knowledgeable but it doesn't make up for their poor customer service and the feeling you get that you're just wasting their time.
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December 2022 by Paul Dulowski
Highly recommend their pool shock has been working for me for last 7 years
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December 2022 by Greg M
I had a great conversation with Angelina and felt she had the experience to provide a good treatment plan of my green pool. 2 days late pool was in good shape. Thanks Angelina
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December 2021 by John McMillan
Great place to shop for your pool needs , friendly staff willing to answer and help with your questions.
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December 2021 by John Petrusek
Stopped by on 9/25 at 11am CST sign says open at 9am, lights are on but no one opening the store Shame as we wanted to shop a local business. Another customer waiting called the corporate number and their assistance wasn't at all helpful.
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September 2021 by Vince A.
I've been using Leslie's exclusively after purchasing my pool because the staff all really isHelpful. They will test water and suggest what you need to do but don't push product on you. They run good specials as well. You can likely find prices cheaper elsewhere but when I need shock they always have it.
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December 2020 by Laura Bivian
You go to the store with a coupon to celebrate the 4 of July and when you open it. It expired 6/28 what kind of joke is that.
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December 2020 by Ryan Kipfer
The staff was knowledgeable and helpful, but they really don't have very much in the way of supplies.
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December 2020 by Jose Vega
Not sure if everyone in the store know about pools. But I was able to find what i was looking for.
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December 2020 by ginger damato
Always so knowledgeable
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December 2020 by Barbara palmer
Not helpful!
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December 2019 by Robert Rosenthal
I took water from my pool to be tested over lunch one day. Their location is difficult to find. The google map shows them about 1/2 mile east of their actual location.When I did find them, the store looks nice on the outside. Inside it is very cluttered. They did test my water and I had a brief chat with the service advisor. I typically go to their location in Palatine and find that store more well laid out, cared for, and the associates seem to be more knowledgeable.
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December 2019 by Lindita Colvin
Was there today and was helped by a man with a southern accent. He was so helpful and kind. Very honest pool store.