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February 2024 by Rose Mandolini
Always Freindly always helpful I only shop rhere
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February 2024 by Qasim Imtairah
They usually always have the type of food my pets need. But there check out lines r always long they really need more then one cashier.
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February 2024 by Kathy J.
Jaxx was amazing and patient with my 14 1/2 year old Maltese! Grateful to have found her!
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February 2024 by Dog Love
Wonderful and friendly staff! Makes you feel welcome.
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January 2024 by Michael F.
I find it embarrassing that Petsmart partners with Banfield and doesn't regulate some of Banfield's policies. To be exact, when your pet passes away Banfield keeps charging you until your renewal date comes which in my case is 9 months away. This is for a wellness plan I paid into for over 8 years. I don't plan of ever stepping foot in a Banfield or a Petsmart ever again. Disgusting and heartless business practice.
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January 2024 by Val Daley
Pretty pricey.
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January 2024 by Amy Pena
Helpful staff but they don't always have crickets.
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January 2024 by isis proenza
Besides you could find some dead fish sometimes and their tanks, you can have better luck buying fish and snails here. I'm happy with my red guppy from PetSmart, very lucky and hardy.
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December 2023 by review lad
Kristy has a terrible attitude. i spoke with her in store and over the phone and both times she immediately came at me with attitude. please understand that when people ask you questions, its cause they are looking for help, not to be spoken down to. i didnt know how getting my cats vet prescription food really worked and ill definitely never be getting it thru you guys again but the way she spoke to me was just awful. i told her on my phone convo w her as well she needs to learn customer service, she said thanks for the feedback and hopefully she really takes it in because whata sourpuss. get a different job if u dont like working with people
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November 2023 by L K
Cashier was very nice but the person who got crickets for me didn’t even acknowledge me or say hello. Working in retail previously I always made sure the customer was greeted and heard. Maybe this worker had a bad day? It just left me with a bad impression coming in this store for the first time. He had glasses and gingerish hair.
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November 2023 by Ana Soto
I am not a complainer but there is a cashier that likes to give me a hard time every single time I go to buy the prescription food for my dog. I have the vet script for her food which I have used so many times at the same store with no issues but when she is at the register, she is always asking for something different . The first time she refused to sell me the food and treats because she stated I was supposed to have a vet script for treats as well. I went to the vet and they told me that it wasn't true. I went back to the store this time she was asking for an expiration date on the script. It's so frustrating and annoying because I have to go to another store now which is far to purchase my puppy's food just because she keeps changing her mind and the store policy. Never an issue with other cashiers
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November 2023 by Ryan Daep
Many friendly people here but a lot of rude people too. Today was the last straw. Make sure to request for your favorite groomer whenever possible, the one that your furry family member already knows and likes. We learned our lesson. Also, proceed with caution when buying electronic products here. Go to Petco or Amazon instead.
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October 2023 by Tee T.
The one in Bloomingdale is great! The people are so friendly! I also love the grooming service. There is a lady name Ashley C. And she did a great job with my puppy. Looking forward to scheduling another appointment with her to take care of my puppy needs.
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October 2023 by kevin shirazi
Took my 10 month old GSD there for grooming. They qouted me $80.00 to shampoo, cut/grind her nails and brush her teeth.They called shortly after I dropped her off to tell me they couldn’t use the blow dryer, couldn’t cut her nails and did not brush her teeth and were willing to give me 10% discount charging me $72.00 deducting only $8.00 for all the work they failed to do. When I went to pick my dog up, Julie was rude and unprofessional. I will never take my dog there again.
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October 2023 by Taryn Cage
I took my puppy to see Ashley C. to be groomed for the very first time and she did a great job. All the staff at that location is very friendly, nice and knowledgeable . I would recommend the Bloomingdale location to anyone who is looking for grooming needs for their pet as the people are very nice and friendly even the staff throughout the store.