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September 2023 by curb your _______
Came here one day trying to sell a 20gram gold bar and I was told it was fake.. despite the fact that I bought the bar at bullion exchange a HIGHLY reputable gold dealer shop in the heart of New York City with a certificate of authenticity. The thing is he has a shop in a dying mall so maybe he just couldn’t afford it and decided to tell me that it’s fake. He also did a scratch test and claimed to say “yeah this is fake” the gold left behind particles WHICH IS WHAT REAL GOLD DOES… so if you don’t want to be insulted don’t come here and for the idiot that told me my bar was fake I ended up selling my REAL bar at a normal gold shop where they actually know what they’re talking about. This guy sells fake jewelry all day long so the feeling of real gold confused his walnut sized brain.
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September 2023 by DanTheMan
Excellent consumer service for a great price
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August 2023 by Noyb Smith
The guy is nice BUT...more expensive than other location to pay for battery replacement in a beautiful watch. I went ahead since we were already there and the reviews were exceedingly high.Less than two weeks later (one week to be exact), the battery die and the watch stopped working.Problem? Can't return and ask for refund because live out of state and won't return for another year. :(
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August 2023 by Noah Herman
I’ve been going here for years for watch batteries, gifts, and jewelry for myself. Art made a beautiful custom piece for me and I was astounded at how much say he allowed me to have in how it was done. His labor is always fairly priced and they will work with you on cost in terms of weight and quality. If I wanted a cheaper option they always helped me to understand why an item such as a diamond or a chain was cheaper. Very knowledgable, personable, and professional people.
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May 2023 by Blake Graham
I have been going here since I got my first chain as a kid. Recently I went back to get a link bracelet and a ring fixed up. It’s easy to say he took care of it with ease and perfectionism. Along with that I also just got my watch adjusted by him and it’s always a great time dropping by he’s a great man with excellent service!
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May 2023 by Andrea Bartels
Art & his wife are amazing! Been going to him for 20+ years, always meticulous and friendly. Honest and beautiful work ? love my new setting ?
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May 2023 by Scott Alberts
Very friendly, very reasonable prices. Easy to get to.
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April 2023 by Mariusz Mizera
I have been looking for a long time for a jeweler who will replace the batterie in my watch and repair my bracelet. Quality Jewelry Design & Repair is the best place where you can fix everything. The couple who run this store is very nice and know what they are doing. This is a jeweler you can really trust. It is worth recommending!!
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February 2023 by Bernadette Dumerer
Was going there for battery for NMy watch
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February 2023 by Mohsen Kamarei
Great service. Great owners. Fast and reliable repairs. Reasonable cost.
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October 2022 by Kevin G.
I have read all the reviews and sort of surprised about the one star reviews.I had three of the best experiences ever. First was a my ( male) wedding band needed to be resize ( enlargement) , the work was explained clearly ( adding gold...) and the price was VERY fair and my picky wife was VERY pleased with how it looked and it took a bout a week. At the same time I dropped off a Tag Heue watch to be repaired ( the face was rotating) NOTE this watch was purchased from CD Peacock and worked wonderfully for the first 2 yr, first battery change was done by CD and they broke it, sent it back to TAG ( $300 and 4 months later) it was OK for 2 yr, second battery same thing except it was $400 and 6 months. This time Quality had the face rotating fixed, battery changed for $135 in about 2 weeks. So I had them look at a Rado watch which I have had repair quotes for of $400 from "CD RipOff". Quality looked at it, changed the battery, said they had to manually move the gears to restart the movement but got it working , for $35. So far so good on both watches. Their prices are better than fair, they explain what they are going to do and why, the work is done quickly.Support an old fashion small business, places this good are hard to find these daysIt is pity the mall is virtually closed, I hope they stay around for long time ( either in tis location or a new one) for all my future jewelry repair needs.
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June 2022 by Harold Phillips
My fiancé and I have gone in to this location a few times, twice to look and pick out engagement rings and a third for our wedding bands.
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April 2022 by edward Rodriguez
Excellent quality and price. Class A service.
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December 2021 by Daniel Lee
My wife got me a watch our first year of marriage. The second hand came off inside somehow. Not the most expensive watch so I was concerned it would cost too much to repair. They charged just 25 bucks. Also, the process was like clockwork...hyuk hyuk. I brought it in they had it for like a day and told me over the phone that it was an easy fix. Nice people and I was very happy with my experience.
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November 2021 by Glenn Sokol
Very reasonable and truly Quality work
