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March 2024 by Martaa L.
Amazing service! Highly recommended for your cell phone needs Our guy(I forgot his name, he worked on 03/06) was wonderful.
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February 2024 by J KO
T-Mobile is the WORST phone company in the World! The phone rarely got one bar and I was unable to contact a ride service from my locale airport. I could not get a signal anywhere. I had 5 lines with them on ONE account and cancelled the account in Aug 2023. T-Mobile kept billing my credit card until Feb 3, 2024 and sent a demand letter for $720.75. I spend hours and hours at T-Mobile stores, on the telephone multiple times and I finally placed a dispute on my credit card. Speaking with their customer service reps is a joke and are nearly impossible to understand. I've been on the phone now on Feb 21st for 37 minutes and I'm on hold for a Supervisor. Unfortunately, once they have your credit card, the ineptitude of their agents in store makes no difference. Their mistake is YOUR problem. So, get their service at your own risk!! I found MUCH BETTER SERVICE AT AT&T.If I could leave ZERO stars I would. I have never dealt with such a LOUSY COMPANY in my very long life. BEWARE!!!!
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February 2024 by Nadeem Awan
Very disappointed unbelievable they refused to provide me the screen protector that, including with my insurance never wanna go back there again
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February 2024 by Maria Lopez
Kevin and fardeen are amazing help. Friendly staff!
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January 2024 by Catina ragano
Fardeen helped me with my brand new phone. Amazing customer service
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January 2024 by Syed Hussaini
I went in for a home internet and the representative went above and beyond and helped me activate my device and signed me up for a $100 dollar gift card just for signing up! Amazing work, anyone thinking of switching internet providers, go look for David! Great job and very satisfied with his service at this location
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January 2024 by karen meyer
David helped me out with some troubleshooting on my device and it worked out! Amazing service. 10/10 if I could rate it!
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December 2023 by Cookie Padal
Amazing service. Came in for a new phone and David helped me pick out a new device and it’s lovely!Amazing staff and very helpful, will recommend to come here if you need any good deals
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December 2023 by Rocco Favia
Went in to pick up a warranty and david helped me out switch my old phone to the new. Nice staff and very knowledgeable.
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December 2023 by rosemarie keane
Jasmine and the employees here at this store go above and beyond to service their customers. Jasmine deserves a bonus. She is always so pleasant and helpful as well as her co workers: highly recommend going to this T-Mobile store in Bloomingdale Illinois.
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November 2023 by rosie valldeperas
Jonathan and David are really helpful. Helped me and my husband get new phones and let us know about all possible promotions to take advantage of! Great service
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November 2023 by Dorothy Baker
Amazing customer service! David was great and answered all my questions, definitely coming back to this location
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November 2023 by Cheryl Mucha
Went in for some issues I was having with my phone and David was extremely helpfu! This location is great ?
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November 2023 by Kathy Caracci
David is great! Went in for a new device and he helped me with so much!
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November 2023 by Kristel Gomez
My phone was a very old one and I needed to get a new one, the nice representative helped me get a new phone and it was a free one! David really helped me get a nice promotion, went above and beyond for a customer of over 10 years. Very satisfied with the service provided at this location.
