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January 2024 by Natalia Klis
Kevin was super helpful and wasn’t hovering over us. We came in a little late but Kevin was very patient and we bought a couch!!! We are super happy! ?
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January 2024 by Yolanda Ruschmeyer
Kevin was great today. Very patient, polite, professional and helpful helping me decide between couches and even got my son an awesome deal on a floor mattress that they were trying to get out to bring in the new.
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December 2023 by Neicy M
They do not stand by their products. The furniture will not last over 3 yrs and the extended warranty co Guardian is horrible. Do not buy anything from these people.
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November 2023 by M Posley
My family visited on a Saturday. The manager, Kevin, and his team of associates were genuinely friendly. We didn't feel rush and we felt like longtime friends instead of customers and salesperson.
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November 2023 by Yolanda Guzman
I had a Great experience today with Aslam and Kevin helping me with my purchase just a very pleasant time at the Roomplace no rushing or pushy sales persons . Very patient and helpful ?
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May 2023 by Ricky D. C.
If I could give zero stars to this place I would. Just two months after I purchased furniture for almost 10K I am starting to have issues. Already had service done twice on a sofa i bought for close to $2500. Buttons keep coming off and the service person provided me with some dirty details on how they sell poor quality products for high prices. When I called it and spoke to Gaby, she basically told me " you saw the color and the quality", um no I didn't. If this was such high quality why did I have two service requests already. Gaby said that manager will call me back the same day, well that never happened. I wish if I saw these reviews before I bought anything here. STAY AWAY people. Expensive items, but poor quality.
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May 2023 by Robert Murkowski
We met Aslam at The RoomPlace. We informed him of what we were looking for and he took us to see what we were looking for. He was very patient and understanding, he let us look at our own pace. With all the undesirable, running from one set to another we finally made our decision. We were very pleased with the way Aslam being helpful but not pushy. We will be doing business with The RoomPlace in the future and have already told our friend what a wonderful experience it was.
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May 2023 by Ashley Perez
Sandra was exceptionally helpful with all her suggestions and listening to what we were looking for. What an amazing experience and we found the perfect piece for our home. Thank you so much Sandra!
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May 2023 by Laura Muzzupappa
Josh the manager and Damien my sales guy were amazing! Great to work with and fast!
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March 2023 by Jaime P.
Ok, so I'm adding a great review so far. I recently spent about 6K in furniture. From the selling experience to the delivery experience everyone did a good job. The manager and sales associates made sure my delivery date was secured. I did have one issue with my adjustable bed frame not working properly, hey mistakes happen and it is a long and important process that takes place. The important thing is they are handling the matter quick and efficiently, that has no price tag. this assures that I will be recommending and buy additional furniture in the future. Thanks for making my new home look better!!
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January 2023 by Yuriy B
Do not buy from Room Place!! They don't offer money back if you don’t like the furniture. Seven days policy applies only if you want to exchange the furniture for another one so basically you are on the hook with that store!!! On top of that, they charge shipping cost plus 15% of restocking fee for the exchange! I never had the same problem with Wayfair! This is 2023 and I can’t get my money back for the freaking coffee table! Ridiculous!!!
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November 2022 by Megan McDonnell
Great service from Aslam, he let us discuss options and then when we were ready talked numbers. He helped maximize our ideal sectional The Pilsen from the display, & helped keep us on budget. Thank you!
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November 2022 by Ximena Ortega
I do not recommend the place the day we bought the furniture they gave us a price for 7 pieces and I only received 5 I went to the store and asked for the same pieces and they gave me the same price and to fix the problem that they never fixed they kept me waiting 3 hours and they always gave me different prices and they said that they didn't give away furniture I paid for everything in cash I didn't want free furniture ???? only the ones on order I don't recommend it if you buy here make sure you check your order well it's not fair that only for selling they lie to you
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November 2022 by Michelle E.
The room place has been. Place I have gotten furniture from for years. I bought the guardian protection and called to file a claim No response! I have sent photos multiple times to no avail of get my sectional fixed! Suggestion to look else where or you will be dealing with similar situation! Be warned before you sign a contract!
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October 2022 by Patrick Lindstrom
Patrick lindstrom is hands down the best salesman I’ve ever had the pleasure of doing business with. No, this is not biased opinion FYI