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February 2024 by Mari Nisbett
The manager, Austin, was amazing. He spent a lot of time, made phone calls and answered my questions regarding an issue that I was unable to solve on my own. I was so impressed with his patience and professionalism as he worked to find a solution to the problem. As an older adult, technology can sometimes be overwhelming. I was so grateful to Austin for his respectful customer service.
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January 2024 by Hungry Trex
Forgot the man’s name, but on 01-16-2024 around 1:50-2:00, helped me gain access back to my account and helped me set up my eSIM. After spending almost 4 hours with Customer Support, I was placed with three different people and they were not able to solve my issues. It was very frustrating so I called this store, and the man on the line was knowledgeable and respectful. Props to him honestly.. I was very satisfied with his help which is why I’m rating the store 5 stars.
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January 2024 by John
GREAT SERVICE AND DEALS
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December 2023 by Alisha Bedi
Great customer service Elizabeth went beyond and helped with my account. She is amazing. Thank you Elizabeth
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November 2023 by Dave Todd
They are ok
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November 2023 by Linda L.
Had to stop in to get my phone fixed. The charging cord broke off in the phone. Elizabeth had my phone fixed in a nano second. Such an asset to your staff!! Thank you so much!!
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August 2023 by Linda R.
I had the pleasure of being assisted by Austin. He stayed after closing to make sure my phone was set up and running. He is amazing!
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August 2023 by Ryne Dudek
Chrissy was absolutely wonderful! She's extremely helpful and nice, she answered every question we had with a smile and genuinely nice.
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July 2023 by Iulian Motinga
Waited an hour to speak with a sales rep. I ended up leaving after nobody came to help me
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July 2023 by Catherine McClarey
Today G and Elizabeth went above and beyond regular expectations to help me with a difficult situation. They were both very understanding and compassionate and I am most grateful to have had their help.
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May 2023 by Keith Kresin
Helpful people. In and out in minutes!!! Bought car charger. Didn't have to spend time looking. Not cheap but very efficient.
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April 2023 by Max Zlotnik
Elizabeth, Gee, Maite, Eric, David, and Alex(might have forgotten a few) are all great help. Always feel welcome and taken care of efficiently when I’m in there. They provide knowledgeable feedback, and advice for upgrading to plans and how to help reduce monthly bills. I have bought 4 iPhones since my existence with them, it’ll continue that way.
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January 2023 by Shaan Shah
Austin especially was great! Patient and helpful while they were super busy. Also, my mom is new to this so that was great! Give that man a raise!
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January 2023 by James OCallaghan
Came in tonight to see if I could get some help with my iPhone 13 since I couldn’t receive or send text messages. Rep was nice and tried to pull up my account.The rep told me since I was on a business account that he couldn’t do anything.I asked the rep to give me Verizon’s tech support phone # to try and see if they could fix.I called the line, they fixed my problem in 10 minutes. Total waste of time tonight going to the store.
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January 2023 by omer khan
I visited this place around 3 and I was told there’s a 35 minute wait so I scheduled an appointment at 5 thinking I wouldn’t have to wait when I come back. To my surprise when I came back, I still had to wait, when asked if anyone was going to help me. The check in guy said oh we are running behind with the previous appointment. I don’t understand why you would schedule an appointment and then make others wait. Learn to respect people’s time.