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December 2023 by Juniorhall11
Have been banking with them since they were west suburban bank and have always had a great experience when I’ve come in. Everyone is helpful, friendly and willing to help.
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December 2023 by Rhonda Lamb
I have been at this bank since 1994 when it was West suburban (Bloomingdale branch) And I have to say that old second national has not let me down. Excellent customer service. Everybody is very nice and helpful. Mark, the manager goes above and beyond he always explains everything to ensure that we are comfortable and have a complete understanding of things. I would highly recommend this bank.
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September 2023 by Barbara Crecelius
When closing out my mom's accounts I had many questions. I do not live in Illinois, I could not have navigated it all with the help of Mark and his team.
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August 2023 by Orlando Rojas
Wonderful people and great service from all staff. Specially the beautiful lady by the name Maria. This branch is far from me, but its worth the drive cuz I love the way they do service. Great team, great job guys.
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July 2023 by Jon Burzawa
If their employees & how they act are a reflection of the culture within this company just take your business elsewhere. It's not worth sharing the name of anyone individual but the hiring at senior positions within this company do not meet the modern standards of decency, honesty or overall respect one should have for the people we deal with day to day.
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July 2023 by Agatha G
Great customer service! Went in a couple weeks ago to cash a check and they took care of me in a timely manner!
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July 2023 by Jonathan Burzawa
If their employees & how they act are a reflection of the culture within this company just take your business elsewhere. It's not worth sharing the name of anyone individual but the hiring at senior positions within this company do not meet the modern standards of decency, honesty or overall respect one should have for the people we deal with day to day.
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June 2023 by T T
Been a customer of Old Second Bank (WSB) since 1979 for both personal and business accounts at this Stratford/Bloomingdale branch and have been very happy with their service. It has the small town customer service feel in a world of big corporate banks. Tellers and bankers are very professional and friendly. Mark, the manager at this branch, goes above and beyond your typical customer service. Highly recommend this branch.
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June 2023 by Irene Velazquez
Matt is a great banker! Friendly employees! Cant wait to see the new building that is in process to open next spring !
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June 2023 by Eddie Gomez
Great service. Maria was lovely. Happy when I come here every time.
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June 2023 by Loree Nicholas
Service has always been immediate, friendly and extremely helpful. Been banking here for years!
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May 2023 by Mike Schroeder
My wife and I needed a Medallion stamp put on a document, we went to the Bloomingdale location and Mark Kadamus was so very helpful explaining the details of the stamp and making sure all the documents were in order. What Great customer service. He was Awesome.Thank you so much for your help.
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January 2023 by Victoria Dewulf
Bloomingdale location the woman was very helpful in helping us close our safe deposit box there before the bank is torn down.Mandy at the Carol Stream location helped us with a number of things and advised us of a situation we didn't have knowledge of and corrected it plus updated our records. She was very bright and had great customer service skills.
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January 2023 by Marquitta Camacho-Hernandez
Very friendly tellers!! Great Service at this location.
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January 2023 by Sophia Apostolakos
I’ve been banking there for a long time.I go do my transactions twice a week.Their entire staff is always so welcoming, professional, efficient and very helpful!!!