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January 2024 by Dawayne Morris
Always satisfied!!!
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January 2024 by HOLLY CRUTCHFIELD
Went to the store because my horn was not working. The manager came out and performed a check. He even searched on Google to help me out. Very friendly and helpful. He even gave me tips on how to get the corrosive acid off my battery. Would highly recommend.
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January 2024 by Brian Osborn
Good crew, helpful and knowledgeable.
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January 2024 by Stela Swan
BJ HAS GREAT CUSTOMER SERVICE, HAPPY ALL THE DAYS. GREAT MUSIC SELECTION.
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January 2024 by Jeff Foster
Needed new wiper blades. Got an excellent pair and help selecting the right size.
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November 2023 by Jack Pennoyer
Walked into the store to see one clerk seeming really friendly and helpful with a customer which put me at ease, and the other available clerk noticed me right away and asked what I might need. He performed the free "check engine light" service for me and made friendly conversation while the machine ran its diagnostic. I was able to write down the code based on what he said and he made a suggestion that felt honest based on the code that came up. I left feeling like I had a better handle on things and the support of staff who were helpful for the right reasons instead of trying to make a quick buck. I highly recommend this location! Great staff and quick service.Note: here at around 9:00am on 10/14/23 (I would love if management saw this so they could hype up the two awesome guys working at this time)
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November 2023 by Kevin M.
I want to give a shout out to Drew at store 6521, for losing another customer. I had ordered some front brake rotors online, and I ended up with rear ones. I contacted customer service, and was informed I could return them at any location. Well, when I asked Drew to credit my card, I was informed that I needed to take them to another store, because he can not refund items from another store. But wait, I ordered them online! He called a coworker over who also said I need to "drive up the road a few miles and they'll refund me". WHY?? They are from Advance Auto Parts, and isn't that is what is on the front of your building?? WTF. I was furious, I had already spoken with customer service prior to arriving at the store and informed I could take them anywhere for a refund. I left fuming, as I called customer service again, and they put me on hold to call the store. They came bask on top say that he just didn't know how to refund me. Well that's a different story from go some where else. I'm done with Advance Auto Parts. The there's plenty of other places to go that will treat me correctly!
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October 2023 by Lynelle Robertson
Very helpful and friendly staff, thank you.
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May 2023 by Muhaib Lakhani
Pulled in last night around 9pm since the undercarriage of my car was hanging off the bottom and scraping the road. The two girls inside helped me zip tie the bumper to the undercarriage so that I could make the drive home (4 hours). Could not be more grateful for a dedicated crew to help me out that late at night 5 minutes before closing. Amazing service! Did what AAA would not do.
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May 2023 by Yvonne Akinyi
BJ was great and helped me get the part I. Ended. Great customer survive and attentions to detail. I’ll definitely tell all my friends to come to this location!
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April 2023 by Joseph Martinez
Nice people in this location. I was assisted with what I needed very quickly. Thank you
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March 2023 by Jess B
Al was very helpful and nice. Much nicer & helpful than others when I have visited before. Keep this guy.
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February 2023 by susan rush
BJ was super helpful and I appreciated his help!
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January 2023 by Tim A.
They can’t you print the return label ! Worst store that I met. Really big deal , they will loose $0.2 cents on print .
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November 2022 by phillip reed
Employees were very helpful and friendly.
