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“I had a great experience speaking with Chris Mizell and their office! Being able to make policy changes online is nice, but the personal touch and follow-up on my most recent policy change were appreciated and provided the reassurance I needed. Highly recommend and look forward to adding policies in the future.”
“Have had great customer service w Abby Spachman team. Worked a bit w Brent, he was able to help w different questions and scenarios. Always quick to get my answers.”
“I am delighted to share my recent experience with our insurance agent - Mike Wieland. Michelle on Mike's team provided exceptional service in explaining the intricacies of a homeowner policy. From the outset, the Michelle displayed a deep knowledge of the subject, breaking down complex information into easily understandable segments for fist time buyers like us.
Their patience and clarity in addressing my numerous questions were remarkable.
The detailed explanations covered all aspects of the policy, including coverage limits, deductibles, and additional endorsements. This thorough approach ensured that I was well-informed about the choices available to me. Michelle also highlighted the benefits and potential drawbacks of each option, which was incredibly helpful in weighing my decision.
What truly stood out was Michelle's ability to make the information relevant and relatable to my specific needs. Her insights and professional advice were instrumental in my decision-making process, ultimately leading me to select a policy that offers comprehensive protection for my home.
For me it made the entire process seamless and stress-free. I highly recommend their services to anyone seeking detailed and knowledgeable guidance on insurance matters.”
“Chris is an extremely responsive and compassionate agent. He has always been willing to hear my point of view, negative or positive, about how State Farm is conducting business. He always returns calls and has a great staff behind him. I would highly recommend Chris to anyone looking for a hard-working, caring, agent who offers a personal touch when it is needed!”
“This place is so very "People" oriented, they work until YOU are satisfied with your insurace coverage but they have found you THE best price they can sell you. They are super friendly people.”
“John Blumenshine’s office and staff are amazing. I have been with is company for over 10yrs. My questions and concerns get answered and explained throughly every time. John and his staff are polite and friendly and they treat my family like one of their own. When I had my accident in the middle of the night. John called me first thing in the morning to check on me. I definitely recommend this office.”
8:30AM - 5:30PM
202 S Eldorado Rd Unit 3, Bloomington
Home Insurance
“I want to Give A shout out To Gretchen Mitchell who works as a representative at this office. I usually don't leave reviews but she really went above and beyond to help me with all my questions and concerns and was extremely courteous, available and professional! I recommend their office for your insurance needs!”
8:30AM - 5PM
2313 E Oakland Ave, Bloomington
Home Insurance
“Hannah was very courteous and professional. She didn’t have all the answers right away to all my questions, but she found them quickly. She also provided me with options, which is more than can be said for most, so definitely going above and beyond what was asked.”
“I have got all of auto, life and home insurance with Jason over last 5 years. He is the best by far! He is very attentive to details and always listening to your needs first before he suggests you something.”
“Steve is a great agent and a great staff. They are not good neighbors but great neighbors for all your insurance needs. Have Steve give you a financial checkup! #statefarm”
“Laura and Karen are Very Helpful at resolving a problem with a refund check after my Father’s death. Their assistance to an Agent in AZ was superior customer service and much appreciated”
“Very supportive of our Bloomington/Normal community. Particularly like what State Farm and its employees do for our local schools and students. We notice and appreciate you.”
“I’m not sure how I reached Devon Bascombe, but I am so glad I did. I was assigned a claims adjuster and he was not returning my call. I left a message for Devon and he returned my call in a timely manner and was able to assist me with updates and any questions I had. Great customer service. Keep up the good work! It was much appreciated!!!!~”
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“Mitch was warm and very helpful when I went in to manage my dad's affairs after his passing. He moved things around to get me in on the day I requested and was so friendly and supportive throughout the whole meeting. I'll definitely continue going to Spachman's office and requesting to work with Mitch going forward.”