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November 2025 by Tyler Stolly
STAY AWAY / DO NOT BUY A USED CAR HERE!!!! If you want to deal with a sales team that not only doesn’t know anything about the vehicles they sell, but get upset when you ask questions to learn more about the vehicle you want and make you feel like you are bothering them for making them actually do something then this is the place for you! If you want a shady, unprofessional experience, you’ve come to the right place!
I tried to buy a vehicle out of state over the phone and was directed to James who was the worst “salesman” I have ever worked with. Not only did he not know anything in the most unhelpful way, he was unresponsive and at one point hung up on me as I was literally try to buy a truck from him.
It gets better! After a week or so of slowly getting answers to my questions, We worked out a price. I still wanted the truck as I thought it was a good deal even though it was a terrible experience and I was ready to pay, but wanted to talk to Glen the owner first. I wanted to work with him directly to not only ask a few more questions on how the out of state process works since again James knew nothing, and to also tell him about my terrible experience, only to be hung up on again when I called to ask for him by Steve, the other “salesman”. When I called back was again directed to work with James and that they would call me back. Steve calls back and says they are no longer selling the listed truck I had already had an agreed upon price for!
As you can read similar experiences, please avoid this place at all costs or it will cost you in the long run. Never seen anything like it. You would have thought I was trying to sell them something the way I was treated, it was like I was bothering them to buy from them, unbelievable.
I hope they comment on this too as I am excited to hear why they just magically decided to not sell this vehicle and not only waste my time, but be as unprofessional as possible in doing so.
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July 2025 by Dean Realis
Had a great experience at Perfection Auto! They helped me find a used car within my budget and it couldn't have went smoother! Highly recommend these guys for your next used car!
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July 2025 by Michelle
Great people to work with and Good vehicles for sale
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July 2025 by patti wheeler
I just texted about a 2014 Buick Encore listed last night for 6999.00 and this morning when I texted him to see it the PRICE HAD INCREASED UP TO 9,499.00!!!!!! He said there were 2 on the lot and this one was not correctly priced!!! I asked to have him show me the other 2014 Buick that is 6999.00 AND DEAD SILENCE!!!!!!!!
SHAME ON YOU!!!!
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May 2025 by Shawn Gelsinger
The dealer, perfection auto detailing in bloomington illinois, is bogus ...the truck I drove 3hrs one way to purchase today had significant water damage...terrible.
It was specifically the Ram 1500 Sport 4x4 white with 107k miles.. completely rusted thru on bottom , definitely say in flood water for a very long time and dealer never mentioned it at all.. shady and unprofessional
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January 2025 by Jansen Wiley
I took my 2018 4Runner in because I had a broken front spring. They sold me new front end lift kit for $1500 installed. The day after I picked it up I noticed the front tire was rubbing when backing out of a parking spot. I brought it back and was told the suspension guy was out sick. I made an appointment to bring it back a in a couple weeks. I didn't drive it until I brought it back. They did not adjust the shocks when installed and did not do the alignment they charged me for. When you walk into this place it's nothing but attitude. I was as nice as I could be and was treated like crap and nothing was explained. DO NOT TRUST THESE PEOPLE WITH YOUR REPAIRS. The picture was from the 2nd time when I picked it up. Again no explanation. Clearly the alignment wasn't done the first time. These people are incompetent and unsafe.
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December 2024 by James Stout
Bought a car from them cash. They waited over a month to send the paperwork to Springfield. Now I must wait at least 2 months on top of the month they wasted by not sending in the paperwork. In my opinion, 3 months to get a license and title is ridiculous.
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October 2024 by Jessie Meyer
I wanted to give a big thank you to James and Janis for there help last night and for staying over to help me with getting my new vehicle they did an awesome job and went beyond for staying over and helping me out...thank you so much I really do appreciate you both
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October 2024 by Bob Garza
I could not be happier with my purchase. Looks better ten online preview.
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October 2024 by Sam Coleman
I gave him 5000 dollars for this crap and I have more pictures from the second opinion it’s way worse pictures and all and I’m probably not the first one that was done to and probably not the last
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September 2024 by Scott Taylor
Overall I had a very easy and straightforward to the point experience with this dealership highly recommend.
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April 2024 by adilet nurlanbek
Stay away from these incompetent folks (STEVE).Drove 150 miles only to find out that the car has a dead battery, never had an oil change, super low oil level, and the engine started smoking after a test drive. What a disappointment and waste of time
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January 2024 by James Johnson
Great details and good prices
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December 2023 by Parker Ainsworth
Called inquiring about a car, ready to put down deposit, asked to wait for pictures and more info, sold car out from under me with no notification or apology. Thanks!
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September 2023 by Ty Mckenzie
Fairly Decent Vehicles....The Detailing was Borderline Funny and not in a good way!!!
