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March 2023 by lou L.
I wish I could give zero stars. My son went there based on a recommendation that they are helpful and nice to students. Not the case at all! The man he dealt with was rude and not helpful at all. This is a kid far from home, uneasy, scared to drive his car and the guy was a d**k! Also was going to charge him$900.. took it to two other places -- one estimate was $700 and the other $650Just be aware.... For a student, there are much better places to take you car and spend your money. GO to the R&R tire and auto place on Morrisey! No affiliation with this one.
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February 2023 by Kevin H.
The mechanic was nasty and screamed at us. We'll never know the quality of work because we were treated so horribly. Pathetic. Go elsewhere were they want your business.
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January 2023 by Bonnie Lemaster
R&R on Washington just does it right, every time. Rick and Rose are good, good people. Super fair prices, warranties always present and honored, Rose is basically the nicest, calmest person you’re probably ever going to meet in an auto shop, Rick and the team are incredibly knowledgeable and straight-forward, trustworthy. I’ve been taking my vehicles there for several years now and feel lucky to have them to turn to for small and more significant repairs.
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January 2023 by Bonnie
R&R on Washington just does it right, every time. Rick and Rose are good, good people. Super fair prices, warranties always present and honored, Rose is basically the nicest, calmest person you’re probably ever going to meet in an auto shop, Rick and the team are incredibly knowledgeable and straight-forward, trustworthy. I’ve been taking my vehicles there for several years now and feel lucky to have them to turn to for small and more significant repairs.
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December 2022 by Mary Orr
My daughter was traveling thru the state and the car started making noise. She pulled over at a rest stop, worried and sent me a pic of a panel hanging from the bottom of the Ford Edge. She was three hours away from home and 10 miles from Bloomington. Neither of us know cars, so I googled “auto shops…”. R & R looked like a good place to start, called them first (SO GLAD I DID!) I briefly explained the story and asked if my daughter could drive there. Rose said the first opening was next Wednesday but she’d check. She called me back immediately and without hesitation, told me to send her in. They got her in, made the repair in minutes. Super friendly, knowledgeable, and obviously great to work with. They were so kind and I don’t know what she would have done without them. THANK YOU!!!Service: General repairs & maintenance
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December 2022 by Mary O.
My daughter was traveling thru the state and the car started making noise. She pulled over at a rest stop, worried and sent me a pic of a panel hanging from the bottom of the Ford Edge. She was three hours away from home and 10 miles from Bloomington. Neither of us know cars, so I googled "auto shops...". R & R looked like a good place to start, called them first (SO GLAD I DID!) I briefly explained the story and asked if my daughter could drive there. Rose said the first opening was next Wednesday but she'd check. She called me back immediately and without hesitation, told me to send her in. They got her in, made the repair in minutes. Super friendly, knowledgeable, and obviously great to work with. They were so kind and I don't know what she would have done without them. THANK YOU!!!
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November 2022 by Wendy Goch
Mice had chewed through some cables in my car and i was able to get it in fairly quickly and they fixed it by the next day. So grateful to them and i really appreciate their help!Service: General repairs & maintenance
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August 2022 by Theresa McGinnis
The woman at the desk was fairly nice and she said she would leave a note for the estimate guy to call us back the following Monday. Unfortunately, over a week went by without any call from them. When WE called them after a week, the guy had apparently lost our info. However, when he DID give us the estimate, it was quite reasonable.
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July 2022 by Chris Vincent
Rick is amazing. He's worked on our vehicles for years and we really don't trust anyone else.
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May 2022 by Eric Melick
Rick and Rose are great! The only shop I'll take my vehicles to.Fair price and quality work.
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January 2022 by harold parson
Rick diagnosed the problem quickly, provided an estimate of repair cost and made repairs under initial estimate. He also pointed an additional concern about another issue with my truck but was unable to locate the part and will call me when it is available. The repairs were done quickly and professionally. I know that I received better and quicker service than I have received at dealerships-and they should take notice. I am very, very pleased and highly recommend R & R Automotive if your vehicle needs repairs.Service: Steering/Suspension
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January 2022 by Monika Sri
Guys this my honest review. Rick has failed miserably and the front desk personnel has no idea how to deal with a customer. After Rick restored my jeep, it developed other problems. You're a failure.
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January 2022 by Bavya Sri
The town's worst repair service. The so-called qualified senior mechanic(RICK), the old legend, have no expertise of any cars and have literally messed up on my vehicle. A big NOOOO!!
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December 2021 by Linda Martin
We’ve been bringing our vehicles to R & R for almost 20 years. We keep going back because we can always count on Rick and his Team to do the needed repairs at a great price. They have saved us thousands of dollars over the years, compared to what other shops wanted to charge us. It’s tough to find repair shops you can trust. That’s why we keep going back to R & R and have always recommended them to friends and family.
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December 2021 by john weber
Rick is truly a honest business man and knows his stuff as a mechanic. If I have car troubles he will be the first I would see.
