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January 2024 by Anna Parker
So easy to rent and pay online.
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October 2023 by Ryan W
Rented a 10x20 for about 20 minutes. Signed up with the 50% off first month deal, it reflected in the payment until I hit the last screen which doesn't show the total, then my card was charged for the full amount plus admin fee. Contacted chat rep and was told that deal didn't exist. Requested my money back and then was told they could honor the deal. I didn't trust RedDot at that point and decided to go to a storage facility further away.
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October 2023 by Josh Ketchum
Nice place, you must use a car to drive in the facility or you cannot get out.. found out the hard way.. luckily there was another person there to let me out! LOL. Overall good experience, close to my house. Good location.
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April 2023 by Scott Preston
Red Dot raises rates for existing customers every 6-9 months. I’m paying almost double now what I was a few yrs ago. Now $300/mo for a 10x30 unit, which is top of market. I get it rates for everything go up.The real kicker though— on their website, they’re leasing the same unit at same facility for $206 … $100 less! (Not a promo price). I called customer service and asked why they’d charge a longtime customer $100 more / month than someone new for the exact same thing (again, it’s not a promo price). I would’ve considered canceling my unit and immediately re-signing for new one as it would’ve gotten me the lower $206 price, but customer service was rude and unaccommodating, so I just canceled altogether. Highly recommend STAYING AWAY from Red Dot. They’re unreasonably high and gouge customers.
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March 2023 by Thad Schrader
Was fortunate that they had a unit large enough for what I needed, when I needed it. Very easy to deal with a nice enough facility.
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February 2023 by Austin Eichensehr
Excellent ! Easy to use and excellent customer service
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January 2023 by Josh “Madmexican” Rosalez
I currently rent two units and have for a few years and always felt like my property was safe and it’s well lit plus they monitor it regularly. Thanks Red Dot
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January 2023 by Cole Gordon
RedDot is the worst storage place in the country. I receive the military discount (10% off) however they have RAISED MY RATE 60 DOLLARS to make up for it. In the three years that have had my unit while serving in the military they have literally gouged me in rent increases from $110 to $170. They changed my insurance plan once and acted like I was a pain when I called to ask what was going on with it. Please do yourself a favor and rent from a different company.
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January 2023 by Josh Madmexican Rosalez
I currently rent two units and have for a few years and always felt like my property was safe and it’s well lit plus they monitor it regularly. Thanks Red Dot
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December 2022 by T. R.
They are constantly raising prices, and they do not provide even basic services like removing snow so you can access your storage units. Horrible customer service, and rarely do the kiosks even work. Avoid Red Dot at all costs...go somewhere else!
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October 2022 by Melissa L.
Beware of all red dot storage facilities. They more than tripled prices in last two years. Horrible customer service! Slum lord of the storage facilities!
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September 2022 by Chrissy Woltz
Clean and staff not on site however do monitor property very well.
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May 2022 by Malissa Knobloch
I accidentally rented a parking space that I do not need or want. Been trying to cancel the purchase but can not get ahold of anyone to get refunded.
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May 2022 by Linda Walter
Great servjce I have the unit number and the code. Am I missing any other information?,/,,,,
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August 2021 by George Mueller
A convenient way to rent a storage unit.
