Rent-A-Center offers a convenient way to bring home furniture, appliances, and electronics from brands like Ashley Furniture, Samsung, Whirlpool, and Dell without needing credit. Customers can make small, affordable payments, with delivery and product repairs included, and flexible ownership options that suit their needs. Long-term customers appreciate the excellent service and understanding staff, particularly praising managers and employees who go above and beyond. Staff like Chad at the Bloomington Illinois store efficiently help customers sign up and answer questions, ensuring a smooth experience. Delivery personnel, such as Donald, handle items with care, showing professionalism and politeness. Some policies, like requiring delivery for certain items, are noted but generally accepted. In emergency situations, Rent-A-Center demonstrates quick and helpful service, such as when a refrigerator broke over a holiday weekend; their team worked hard to repair or replace the appliance swiftly. Overall, Rent-A-Center is seen as a reliable, customer-focused business that provides quality products with flexible options.
When I went into the store, Kevin was right there very enthusiastic knew his products well and doing what he can to clean up that store by the looks of everything. Someone with that much enthusiasm this company has found a great employee!
September 2025
A women (Name starts with an R, if you know you know) in there is terrible in office but the delivery guys are amazing. Professional, kind and get the job done.
February 2025
Rent a center is a excellent place to come get all type of items from furniture to speakers to game consoles and more and very professional staff with great deal
