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May 2024 by Brittany Odierno
Fantastic, dedicated team at SL Mazda, most whom have many years of experience. Bought a Mazda 3 from Victor, he was very accommodating and informative. It made the process flow with ease. So it was not a stressful process which I felt I was being screwed over. Great deal, great warranty, awesome people. Still go back for service there and quality every time.
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September 2023 by christine becker
They were thorough and they listened. And when I arrived for my appointment they got me right in . It's going to be more expensive but I feel confident it will be done right
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December 2022 by Douglas W.
Extremely professional sales and automotive service. The entire staff up front and in the shop care about what their customers are looking for and need.
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October 2022 by Kevin G.
This dealership has had my 2019 Jeep w/17500 miles on it for 5 weeks now , and no one there has a sense of urgency regarding fixing my vehicle. Last Friday, they said "we can't figure out what's wrong, come pick it up". Imagine that, in other words they told me " even though I had an extended warranty, "tough luck pal"! We brought the vehicle home and my wife went to turn it off after parking it in our garage! All the lights inside the car started going crazy, just like in our original complaint. She turned the ignition off, pulled the FOB out, and the car kept running and there was no way to turn it off. So, a flatbed truck was called and it was hauled to the dealership and the engine was still running. I called numerous people at the Customer Complaint Resolution and no one answered their phone. I left two messages. After a satisfactory amount of time had passed with no callback, I tried a third time and did reach someone. I gave her my case number that I had received previously over a week ago, and we discussed my situation. I told we are now on week five without a vehicle.I told her we checked two times a week every week and the only answer was "Se can't figure it out how to fix it". She told me that wasn't her understanding. She said, they were told that the dealership was waiting for approval from a third party. Then said, the car will be repaired tomorrow. At this point, I wanted to hit something! Besides poor customer service, this dealership has no one with a sense of urgency, and somebodies lying through their teeth. Be careful dealing with this dealership. Don't buy from them, run away instead. .
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September 2022 by Travis Heffernan
Fast and friendly service.
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September 2022 by E McGinnis
Great service. They kept me informed through the whole process.
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September 2022 by Todd Billingsley
Showed me needed repairs through video and completed on time.
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June 2022 by Phillip Rich
Great team. Great service. Everyone really does a great job at Sam Leman Mazda.
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May 2022 by Chad T.
I had an amazing experience here last weekend. My salesman Justin Schultz was awesome. These guys made the buying process very simple and painless. The hardest part was letting go of my old vehicle to trade for the new one. Along with the rest of the team I worked with. And the finance guy Moe was awesome as well. Awesome experience and amazing staff
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December 2021 by Erik Limberg
Dan was great to work with, very professional and accommodating. Highly recommend this dealership!
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December 2021 by Courtney Bounds
I would not recommend using this place to buy a used car. I understand that buying a used car you will have more maintenance required but 2 days after we drove it off the lot all 4 TPMS sensors broke and there was no oil in the car because they failed to check it and change it before selling it. The dealership is clearly money driven and will sell you a junk car and then avoid any questions you ask! We were lied to multiple times. I will never buy from a Sam leman dealership again. Don’t buy a used car because it will be junk.
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October 2021 by Jane A Smith
Service Department is great. Dave is friendly and I can trust him.
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October 2021 by Vandana
Bought our first new car with the help of Justin Schultz, and we are very pleased with our experience and purchase at Sam Leman. Our Sales Associate, Justin Schultz was very friendly, mindful, and informative. Took care of us and answered all my question very well, along with other staff members as well. I did not feel any pressure while my time there, and my dealer informed us about everything offered and there at the dealership. I very much suggest taking a trip to Sam Leman when thinking about buying a car.Service: Financing
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September 2021 by Lynn Norman
Anthony Krizman was very good to work with. He was very helpful and explained everything in detail. Very professional salesman
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September 2021 by Greg Franklin
Great management and the sales people are professional and super easy to work with.
