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September 2023 by coltin brown
Service was fantastic Ian helped us find the perfect bed and pillows as well as answered any questions we had / could think of. All around great experience. Only thing that was bad was the disposal process. I paid for my old bed and bed frame to be removed, we had to switch the days because of work so the next Wednesday when the guys came out they told my girlfriend that I didn't pay for it and couldn't take the bed or frame. Disappointed on that end. Other than that fantastic service and quality of bed!!
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June 2023 by Katy Lambert
Buyer beware if there is even the smallest chance that you are not sure a sleep number bed is for you do not get this bed!!!!!!! Because they charge you 270 to deliver the bed and 270 to get the bed if you do not like it and wish to return it. So it is not a free trial do not be fooled. It is 540 to try. Also had to beg them to come get the bed as well would not except no easily that it was not for us. Also if you finance the bed with them when you get your statement it gives no explanation of your charges so keep your receipts from the store. They also say it is not a Sleep Number Credit Card even though that is how they advertise it.
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April 2023 by H S
Katelyn was unbelievably helpful, knowledgeable and kind. Making a purchase knowing it will be thousands, is nerve wracking. After my experience with Katelyn, I feel confident I’m getting every dollar back in the form of sleep. I purchased pillows as well and I am sold on the $100+ pillows because for the first time in almost 3 yrs, I woke up with minimal neck and shoulder pain after the first use. I know the price of these beds can be a deal breaker, but I encourage anyone considering a sleep number to visit the store and learn more.Katelyn - you were wonderful to work with and I want everyone to know. Thanks for the time you spent with me and all of the help you provided!
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January 2023 by Logan Weber
Very helpful, informative, patient (we had our 11-month-old with us), and overall knowledgeable. Was a great experience figuring out our sleep numbers and finding the perfect match for us and our budget!
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December 2022 by william Lawrence
I felt that my sale person was very helpful and informative. He made it easy to make the right decision.
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November 2022 by Michelle Lee
The Associate spent ample time w~me 2 make sure that I was comfortable w~my purchase...we tried several beds b4 I made my final decision...the Associate also looked 4 the most effective sale 2 accommodate my purchase!!!
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August 2022 by David Schappaugh
The sales people were very thorough and very knowledgeable. We were able to try out several sleep number mattresses and finally ended up purchasing our first ever sleep number bed. A great experience. Thank you.
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July 2022 by Blake Wroan
In store experience has been great and everyone has been really helpful. The delivery experience has been a different story. First delievery went okay however they did not take my old mattress as promised because "truck was full" and would come back another day and pick it up next business day which they did (not ideal but ok). Then noticed same day as delivered a deep tear in the headboard. Called into customer service and they are sending a new one out about 1.5 months later. That time comes and was supposed to be delievered today however got a call 10 minutes before window that unexpected issue they now have to delay until maybe tomorrow but unknown delivery window/time.Overall yeah I like my bed and people are/were nice throughout the process but these are expensive beds and I expected better quality control and delivery service when spending this type of money.
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June 2022 by mark tarbox
The guy was very nice. Put the process took way way too long. It seemed like we were there for every.
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August 2021 by Henry Jones
Great store I recommend it to everyone
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April 2021 by Tom Powell
We were very satisfied with the service provided by Cameron. He was very thorough and answered all of our questions. He was not pushy, which we both appreciate.He provided the appropriate information and gave us a chance to question things.
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March 2021 by Katherine Lolling
The salesman was polite and helpful
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February 2021 by Angie Funfar
We were interested in possibly upgrading our nearly 16 year old Sleep Number bed. Ian, the store manager, stayed even after the store closed in order to make sure that we were satisfied with our choice. We were able to try different beds and pillows while we were in the store. Cleanliness and safety precautions were in place the whole time. This store has had no COVID cases. There is even a guarantee on the pillows after purchase to make sure you are completely satisfied. Ian helped us find what we wanted without pressuring us into purchasing anything we didn't want. He also helped us find savings in addition to the coupon we had received in the mail. I recommend the Bloomington Sleep Number store for anyone interested in a quality sleep and great customer service!
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February 2021 by Julie Powelson
I was a bit skeptical that the mattresses could be as amazing as advertised but I’ve been converted. Staff was helpful & didn’t pressure me into a purchase. I loved how when the bed was adjusted it was like it hugged you. I would highly recommend checking out Sleep Number.
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January 2021 by Annie Schwoerer
Super friendly and informative. Not pushy.
