About State Farm Insurance: Corporate Headquarters
State Farm Insurance: Corporate Headquarters has received a range of reviews highlighting both positive experiences and areas of concern. Long-term customers appreciate the company's consistent customer service, especially during claims, noting that their representatives are courteous, professional, and helpful. One reviewer praised the recent updates to the atrium and the refurbishments in the SA building, indicating ongoing efforts to improve their facilities. Several customers highlighted the responsiveness of specific staff members, such as Devon Bascombe, who provided timely assistance and clear communication. However, there are also negative experiences shared. A long-time customer who was with the company for over 20 years expressed disappointment after being dropped through no fault of their own, though they acknowledged a positive event two years prior that led to reconnecting with a family member. Another reviewer involved in an accident reported frustration with unreturned calls, unpaid bills, and unprofessional behavior from claims agents, describing a prolonged and unsatisfactory process. Despite these issues, most reviews emphasize that State Farm maintains a high standard of customer service, with some customers feeling reassured by the explanations and support provided. Overall, the company is seen as a reliable and professional insurer with a strong reputation for customer care, especially during claims situations.
Stephanie from accounting is a rude, useless woman who doesn't acknowledge and take responsibility for the fraudulent document she mailed to the address I live at. She hung up and refused to transfer us to a supervisor.
December 2025
State Farm takes your money from your account quickly, but once you cancel and try to get a refund. You gat assissin issues. They claim they can't put your return back into your account. That is BS...don't get involved with State Farm. They appear to be disreputable. Karen Davis
October 2025
State Farm is NOT your good neighbor. Their motto is Deny, Delay, Delay and DDelay. Terrible insurance company.
