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February 2025 by Kevin Davis
The person that set me up with the rental was very kind, informative, and great to work with. Same with the person I spoke to when I dropped the trailer off. Very easy and fast experience. Thank you!
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November 2024 by Timothy Steinke
Customer service at time of rental was outstanding.
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October 2024 by Andy Torres
You guys take advantage of people who make punctual payments month after month, instead of raising the price, you should give us a stable price to people who rent after two years, but anyway, what can I do with just one company and its policies? I hope to be one more of the hundreds or thousands of nonconformists. I hope that with that small increase in my rent, you will improve your customer services and improve your service to your facilities.
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October 2024 by Craig Humphrey
Customer service was great!! No problems whatsoever!!
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September 2024 by Barbara
I had 2 rent 2 trucks and a ban within 3 weeks. Trying to move out of my apartment period but the people at the R. T done location were so helpful and so considerate. Even when I rented a storage unit from the and it was very clean. Each truck was very clean and well taken care of. So if you have to go through what I went through and you need to store something.The best place is off of RT done.Your storage is drink.Is there and you can leave your truck there.
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September 2024 by Taylor Sanzotta
Place an order online for products at one price, only to come into the store to pick up my order and see the store price is much cheaper than it is online (after having to grab it off the shelf myself). Brought it up to the employee and he basically just shrugged it off!
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September 2024 by Maurice Williams
Location is clean and the personnel were helpful and friendly.. Kinda far from the University and the downtown area, though.. The other location is closer..
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June 2024 by Tiffany Brackmann
This is a wonderful storage facitily. The facility is well maintained. There are alwasys carts available for use. It is easy to access the unit. Overall a great facility. The staff are very friendly and helful.
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June 2024 by Domonique Manzke
I hate uhaul I paid for extra miles and they didn’t add them so I had to pay another 78$
Not OK GUYS NOT OK
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May 2024 by D.J. Conley
helpful service and staff! they didn't have the available self-storage unit i reserved, however; had an on-site U-BOX available that was roughly the same size as the self-storage unit. the staff gave me a month free for the inconvenience, so thanks again!!
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March 2024 by S S
What a busy time of year. This location was packed with other parents getting storage as their kids moved out. Zach, the general manager was calm and helpful. Even while dealing with an ignorant customer who while everyone watched threw a fit and pushed over an entire display of packing supplies. He remained professional. Same lady I see has left a bad review for yesterday.
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November 2023 by Darwin Schultz
Zach was great helping me sort out a billing error. Thank you for the outstanding service!
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October 2023 by Jim Robinson
I was yelled at, hung up on and called a liar, etc. from Bloomington employees, including management for a mistake they made regarding billing for a unit. They fixed the issue on their end after a few weeks of trying to find someone who was willing. Though I ended upcalling Uhaul Corporate HQ and logging a complaint, it was finally resolved.
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September 2023 by Afton Ford
Customer service needs improvement. Rude employees.They gave me a truck that was dirty and smelled like cigarette smoke.
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May 2023 by T Mom
What a busy time of year. This location was packed with other parents getting storage as their kids moved out. Zach, the general manager was calm and helpful. Even while dealing with an ignorant customer who while everyone watched threw a fit and pushed over an entire display of packing supplies. He remained professional. Same lady I see has left a bad review for yesterday.
