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August 2024 by Samuel Wurster
Tim is the best in the biz. The whole process of buying my truck was as easy as 1-2-3. If you need a good vehicle, he will get you one!
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September 2023 by Scott Shelton
Very good spot to get a car.
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August 2023 by Michael Adlesperger
I can't say enough good about Used Car Outlet and Tim Ramirez the owner. Tim is a true professional and has great follow through. My new car has been great. Even had an issue a few days after purchase, and Tim made it right at no cost to me. I highly recommend you look here for your next used vehicle.
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April 2023 by Joella Daniels
My son bought a car this pat fall and the warranty was for 30 days after purchase. The car's transmission went out with in the 30 days and I made multiple attempts to contact sale man with no answer.
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July 2022 by Harper B.
My boyfriend and I had purchased a 2003 Lexus and the process of buying the car went smoothly. However, we never received the title in the mail. When we called, they said they would issue us a replacement title. However, they made a spelling error on the envelope leading to the letter getting lost in the mail. They basically told us that it's our issue to solve now. Now we are stuck with a car that we can't sell or do anything with. I understand problems happen, but they need to fix the issues they created.
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March 2022 by Nathan Montgomery
Car had the 15 day 500 mi warranty with 75,000 mi. Due to being a manual, they said they would cover everything but the clutch. Engine starts knocking 5 days later, still under mileage. Now they say its my fault and will not cover. Told me to get attorney, they have all the time in the world to wait. Well my son, who just bought his first car, does not have all the time in the work and this is the biggest con dealership there is. The mechanic they have you take it to, owns the dealership. Of course it is not going to be their fault. Would suggest looking into another dealer that will back what they say!!!!
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September 2021 by John Campbell
Helpful
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September 2021 by Kortney Stombaugh
Great service. Still love my car 3 years later.
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September 2021 by Jeff
I Had arranged to pick up a vehicle and the deal feel through. So I Drove 3 hours to Bloomington based a week worth of quality negotiations with Tim the manager. I had many questions and concerns due to other dealerships dishonestly and lack of customer service. Tim was spot on wandering what I needed and even sending pictures not shown in the original add. I drove from St Louis and met Tim on Wednesday 1/6/2021. Tim was friendly, honest and sincere. I test drive the car and we discussed it’s history and current condition. Agreeing on the deal I left Bloomington a satisfied customer with the car I had wanted. Tim was top notch. He’s a genuine guy who knows his car and isn’t there be a pushy salesman he’s there to make sure your getting the car you want and that’s it’s clean, in the best condition and ready for you to enjoy. Thanks Tim you made a bad experience turn into a a great experience. I will remember how you handled my situation. Thank you!
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September 2021 by Jeff N
The words "honest" and "car salesman" are often two words people don't use in the same sentence. Tim is the exception to that. He is an honest dealer who genuinely cares about the car buying experience people have when they call him. His prices are second to none. Also, he is familiar with working with out of state buyers including dealing with out of state lenders and shipping cars. I highly recommend Tim
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September 2021 by caleb penton
Absolutely loved this place, Tim amd Orlando are extremely personable and friendly and got us exactly what we were looking to get for our trade in, by far the best car buying experience so far and if the right car lands on their lot, I will definitely be back for a second buy. I back this place 100% and that has never happened for me before. Thanks guys.
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July 2021 by caleb gaston
Absolutely loved this place, Tim amd Orlando are extremely personable and friendly and got us exactly what we were looking to get for our trade in, by far the best car buying experience so far and if the right car lands on their lot, I will definitely be back for a second buy. I back this place 100% and that has never happened for me before. Thanks guys.
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June 2021 by Ariel Casper
This place deserves every 5/5 review they get. I bought a car from them this past March and realized my air conditioning wasn't working when it started getting hot outside. They did a quick diagnosis that my air compressor was bad. Had to order the part. Called me 2 days later saying it was in. Came in a few days later and within just a few hours had a nice new compressor just in time for the hot weekend. For a GREAt deal compared to other places I inquired to. Tim and Orlando are so easy to work with and make everything so so easy. Thank you guys!!!
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May 2021 by Ryan Locke
You can’t find a more honest place to buy a used vehicle. We will definitely be back!!!
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April 2021 by Alexis Nava
Tim was so easy to work with. No pressure and honest. We got a great car at a great price. Highly recommended.
