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January 2024 by Scott Keegan
The pharmacy here is chronically understaffed and struggles to bill correctly. Now I'm sitting on hold for 30+ minutes to get this corrected. Perhaps Walgreens needs to pay their pharmacy staff more to attract and retain employees, because the current situation is unacceptable.
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January 2024 by Kayla Randle
Very disappointed by the lack of personalized care at this specific location. My recent experience highlighted a concerning lack of attention to individual customer needs. The lack of concern and personalized assistance inconvenienced me significantly. It's crucial for a pharmacy to provide tailored care, and unfortunately, that was sorely missing. Hoping for an improvement in customer-centric service in the future. Would rather go without medication then to ever be serviced at this pharmacy!!!
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December 2023 by Mike Hoeniges
What is the deal with this place? Worst pharmacy in town. Fifty people in line inside and 20 cars in drive thru. Close, if you can't employ enough people to do the work.
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October 2023 by Chrissy H.
If a prescription is going to take more than 3 minutes this establishment needs to tell the car in the drive thru to park and come inside. I sat in line for about 40 minutes not moving for 10 minutes at a time. The drive thru should be utilized for people who are coming to pickup items that are ready to go.
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September 2023 by H S
Really appreciate the pharmacy peeps here! They are understaffed, yes. I’ve seen and heard how they work together and help each other to get prescriptions out. I hope they get recognized for this.
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September 2023 by VoodooZombie7
Walgreens is one of the worst places you can go. Rude and clueless employees at all locations. I guess customer service doesn't matter as long as the guys at the top get paid? Bye bye Walgreens
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September 2023 by Sandy Tynan
They close whenever they want for days at a time with no prior notice. They have been closed this time for 5 days so far. I still can't get needed prescriptions
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June 2023 by Cynthia Sloan
I have had nothing but great service in this store. The staff is pleasant and the pharmacy does the best they can under stressful circumstances. I have had to wait sometimes but I have never seen any of the staff just standing around. They are always rushing but never make me feel rushed. Great store.
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June 2023 by Jordan W
Slowest pharmacy I have ever seen. Their concept of time is off. If they tell you 45 minutes be prepared to wait 2 1/2 hours.
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April 2023 by Alexis Jones
The Walgreens app and refill process could use some work, however the staff at this specific Walgreens pharmacy have always been incredibly kind, helpful, and patient. I continue to refill at this location because of the kindness of the pharmacy staff.
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March 2023 by M C
I love the customer service here. They’re always so kind. Specifically staff member Faye. Love her. During the time everyone is sick at the same time, there are long wait times for meds to be filled and when you pick them up. If your prescriptions get sent to them after a certain they may say they cannot fill it. When I really needed a medication due to illness, they did help me out and get it filled right away. Sometimes they cannot do that though. They handle a lot of difficult customers and I applaud them for that.
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November 2022 by Celina Montenegro
I wait 40minutes in line and at 530pm I get told my prescription won't be ready since they close at 6pm. Then I'm told well we can transfer your prescription to another walgreens and I ask which one will it be and I'm told "oh you won't be able to get it anywhere tonight" their sign says the closest 24hr pharmacy is in Peoria. This is just wrong and the worst service and I needed my medication because I'm having trouble breathing and have been waiting for several hours fo pick it up. Walgreens get some more staff hired please!
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October 2022 by GA Aspbury
My dr sent a prescription over to this location. I went to pick it up and was told that it would be an hour and a 1/2 to pick it up. I went home and approximately 3 hours later my spouse went to pick it up. When she got there it was not ready and she was told that they didn’t have it in stock. We live 30 minutes drive away from this pharmacy. The medication I was prescribed needed to be taken today or another course of medication would be needed.THE PHARMACY DID NOT BOTHER TO CALL AND TELL ME THAT THEY DID NOT HAVE THE MEDICATION IN STOCK.I would avoid this irresponsible pharmacy at all costs. This experience has caused a waste of time and money and I will need to see my doctor again for a new prescription.Ironically the call system announced that it was Pharmacist Appreciation Month. Well I certainly do not appreciate how portly this pharmacy is run.On a somewhat related note the landscaping at this location is always dead and looks like the place is abandoned. It’s clear that Walgreens does not have high standards for the management.
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October 2022 by Paige Ashlee
Worst pharmacy in town. They say they will have your prescription ready on a certain time and day, and it’s never ready until days later. Don’t tell me you’ll have my prescription ready tomorrow if it’s not going to be ready for two more days. Some people NEED there meds when they schedule to have them filled.
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September 2022 by Morgan Reuter
Do not use the pharmacy here. It'll take you a good 40 minutes just to get one prescription and they'll tell you they don't have a prescription for you then, after you pull up your account on your phone to show them, they miraculously find the prescription. A drive-thru is supposed to be more efficient and fast, not here!
