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August 2024 by LEONARD CABRERA
Always honest
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May 2024 by aaron medel
Ended up paying $800 for repairs, and my car was even worse then when I left it there. Came back two days later and asked them to see whats wrong and they tell me I would need to replace the entire transmission. Went to another auto shop near chicago, all they did was refill the transmission fluid and its back to normal. We had even mentioned that the transmission was leaking at first, and they didnt even think to refill it.
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January 2024 by VIRTUAL REALITY
I took my vehicle to Value XPress to have my own new rear brake pads installed. After waiting for 2 hours I was told my car was finished, so I paid about $85.00 for the labor only. I got into my car, drove off. About 4 blks away, my brakes went all the way down to the floor barely stopping the car. I called and told the manager what was going on with my brakes. He said that he did not bleed them enough which was the reason air was in the brake lines. I will never go there again. The manager and mechanics pose a threat to the safety and lives of their customers needing brake service."I WARN THE PUBLIC TO NOT GO TO VALUE XPRESS AUTO REPAIR FOR BRAKES!"GO AT YOUR OWN SAFETY RISK!
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November 2023 by Donald Green
Very good service and very good prices they worked on all three of my vehicles
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October 2023 by Shenieka T.
This the worst shop any one can bring their Vehicle to! I brought my Vehicle in because of break light, ABS light on dash, My vehicle was becoming hard to stop break pedal was hard car was not stopping correctly, Shop told me it was because of brake pads and rotors all over, Ok so I purchased my own break pads and rotors ,they put them on,Service was done, I went and paid, and my car still have the same problem all the lights on dash still lit up like a Christmas tree, So I asked the owner why was all the ABS lights and Break lights still on if you suppose to had fixed my break problem ,he first gets in my car take it around the block Lied and told me that the breaks were stopping fine when I barely could get the car out their parking lot, Then he told me the lights where on because my break pads and rotors where so bad, that's why the light where still on the dash, and that it was my computer system I need to take my car to Lincoln/Ford for them to turn them off because they didn't know how! The Shop was closing at 4:00pm they closed the shop at 3:30 left me stranded in their parking lot knowing that my break problems was not fixed I had to call a ride , my ride had a code reader code read off I needed a break Booster Solenoid Not Break pads and Roaders they never put my car on a code reader or he would have known that ,Money wasted I still had to get my car towed from a shop that supposed to had fixed I wish I could leave 0 stars they care nothing for the customer just money hungry!!!!!!!!!! They ass a tell you anything, and over Tax for a simple service, They advertise their break service as Guaranteed and didn't know how to get my break lights off the my dash,Told me lies had me pay for a service I did not need!!!!! All I can say is TURN the other way they shiesty and Lazy!!!!!!!!!!!
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July 2023 by Pitt Buhkannan
Nice service on vehicles I went in for a new front to rear brake line it was a little pricey. He took $30 off that's cool but before they did that they still had the best price ?
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July 2023 by V Richardson
Eddie is the best! Great service and reasonable prices. He will get the job done the right way. Stop by and ask for Eddie!
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June 2023 by Shirley Richard
Went in for undercarriage repair and found out my transmission was still leaking fluid from a friend who repaired it. After leaving my car overnight Eddie, who I thought was the owner, had his mechanic repaired the transmission leak, but could not fix the undercarriage, I was told I had to take it to a body shop.I was told and he showed me I need to replace my catalytic converter, he gave me a price and I'm thinking of going back to get the work done. Eddie was very nice and brought me my house keys, which I left with my car key. The only thing I'm concern about is the warranty, he said one year, but on the bill it says 90 days or 3,000 miles. After paying for the work that was done, Eddie's whole attitude changed, it was like he didn't care anymore about the undercarriage. All he had to do was put fastners on the undercarriage where they were missing. He did some work on my car before years ago and my son in law was with and he treated me with respect then, why do men treat you different when you are a woman alone. I am 80 years old and I deserve respect, my money is the same as any man who goes to get his car repaired. Also his mechanics were the same way as he was after the job was completed. They didn't want to try and fix the undercarriage until I was consistent, that is when he told me I needed to go to a body shop.whobeginnitold I should take it to a body shop
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March 2023 by Norman Russell
I can not tell you how happy I am to have found this place. Very affordable, honest and high quality. Don't go anywhere else
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March 2023 by Reece P.
I dropped off my car after hours the night before, and they had me up and running by 11:00 a.m. the next day ???
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February 2023 by Cornelia T.
I visited Value Xpress many years ago, and they did an excellent job repairing my 2001 Dodge Durango. Fast forward to the present day, they have worked on 2 of my other vehicles, 2008 Jeep Commander and 2013 Ford Edge. Once again, great service and the prices were fair. I have recommended and will continue to recommend this shop for your auto repairs
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February 2023 by Pamela Betts
Had to get a power steering belt put on my husband truck. Very nice and friendly environment
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January 2023 by Michael Simon
They took my car after a phone call, and that was good.I received one quote on the phone call and another once we arrived after they consulted with each other in Spanish. I thought that was rude and a little shady. Won't be going back.
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October 2022 by WeHab Homes
Great service
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October 2022 by Chastity Way
He gives you fare prices.
