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November 2023 by Paige Harris
Been having really bad tooth aches. Called to see if I can schedule an appointment with an oral surgeon. Was contacted by a representative of aspen who advised me of one of their locations where I can get the tooth pulled and available on weekends per my request. Once I got there they started taking x-rays but Said they won't be able to probe or clean my teeth since they didn't have a hygienist on weekends. I then was seated to see thw dentist who barely looked at my teeth and wasn't much help at all. And of course, they didn't have an oral surgeon to remove thw tooth which is why I came in the first place. ? waste of time I'm so passed because I really could have went somewhere else and I still have this tooth.
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November 2023 by Kara Griswold
Staff was friendly, informative and helpful! I was in alot of pain due to an infection under my toothAspen dental came up as emergency dental services on Google but Dr A needed to schedule a time to pull the tooth so I was not able to get my tooth pulled by this dentist office. But went over my problem areas and next steps on a plan to handle my cavities. They were short staffed so there was a bit of a wait.
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November 2023 by Lisa Mitchell
Making my appointment was fast and easy. There was very little wait time. Everyone was extremely nice and attentive to my situation. Very happy with my first visit.
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November 2023 by Pam Albrecht
With this being a national company with local franchises, I wasn't sure what to expect. I kind of thought I'd be rushed through my appointment or try to sell me on services I don't really need.To my surprise, it wasn't like that at all! Every person I interacted with was pleasant, friendly, and made me feel welcome. They answered all the questions I had and they were wonderful! I will be going back, for sure!
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November 2023 by Renee Logan
It's great to come to Aspen in Bolingbrook and see the friendly faces, of those who know you even if they haven't seen you for a few months. The technicians and dental assistants pay attention to your concerns and needs giving you good quality care. I like the onsite staff as well who make adjustments if needed making an appointment right away. Dr. A is awesome and did an outstanding job on my dental work including numbing medication and was really quick with the procedure. Aspen Dental keep up, the good ?work that your doing. ?
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November 2023 by Gina Sherley
Such patient, accommodating, and GENTLE staff! They hygienist I saw today was AMAZING and so sweet! I love the other one too; As a matter of fact I was nervous when i didn’t see my usual girl. We are very happy with the whole office! Thank you!
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November 2023 by Rochelle Dean
Very nice & clean office. Everyone is very nice. I asked tons (literally) of questions and the staff answered each question without hesitating. They eased my anxiety; so much that I’m going back tomorrow to have a bad tooth extracted.
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October 2023 by cathy Tyrakowski
I had to have a bridge removed and multiple teeth pulled I had a temporary partial made and it cracked. They said they could fix it and when I went to pick it up, it absolutely didn’t fit. My teeth were hurting and my gums were extremely sore and I came back and they made an impression to replace the original partial, and to make me a new one as recommended by Dr. Patrick. They told me it would take two weeks to get that in so on September 7 I called because I have not received a confirmation email and then I was told the partial. Was not done that I had to have the wax molds made. None of this was on the same day I had 2 separate appointments they don’t call you back. I need my x-rays as I am going to a different dentist I have a broken nasty partial that somebody thought was fixable when in reality, it never was. It was supposed to be replaced and never was. I have zero faith in this company anymore so I am going to a different dental office. I’m just trying to get my x-rays and conveniently their phones must not work. Please don’t respond with. I’m sorry you didn’t have a positive experience. No I didn’t. My experience sucked. I just want my x-rays and I never wanna come back to your office again I will be there at 4 PM today to pick them up have them ready as I don’t need to waste more of my time
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October 2023 by Leticia Crisostomo
First time patient and I loved every single dr/staff I interacted with. Very friendly and helpful throughout the whole process! Will update once I get my wisdom teeth extraction.
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October 2023 by Clyde Birman
I had an awesome time and the staff was helpful and polite I never had a more positive experience at a dentist appointment before I’m glad I picked them I recommend them to anyone so much that even my wife booked an appointment with them.
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September 2023 by Jordan Keen
I had been going to this location for a full year and for the most part they do a good job, but the reason they lost my business is because without fail, every single time I have an appointment they “are forced to reschedule” my appointment a day or two before. It’s honestly laughable because it happens regardless of how long the appointment has been set. Most recently I had an appointment set for 6 MONTHS in advance, confirmed the appointment on a Monday, and the following day I received a text saying I had to reschedule. I’ve had this day requested off of work and I can’t rescind it now and this isn’t the first time they’ve done this. I’m very frustrated. Honestly it’s quite unprofessional how they manage their appointments.
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September 2023 by Amy Kurowski
Warm welcome from the moment I walked through the door. Enjoyed getting my teeth cleaned and the doctor came in right afterwards to check out my concerns. Will recommend this location and place to anyone in the area
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August 2023 by John Smith
DO NOT GO HERE!!! They are scammers. Came in because of a tooth ache. The dr looked at it then went on to suggest ripping half my mouth out so he can run a 5 figure bill. Just played along to see the cost and when they quoted me on a price. i told them thats too much. Then miraculously the guy takes off 25% of the quote. Obviously i declined their service. Went to an actual doctor that upholds his hypocratic oath and told me these guys are scumbags trying to rip me off. Ended up just needing a cavity fill and said the rest of my mouth looked fine. So on top of lying and scamming people, they also FORGE YOUR SIGNATURE and make loans on your behalf. This idiot destroyed my credit and added five figures to my debt with no service done. Corporate is just as bad. I call them to dispute and file a complaint and they don't want to hear it. Find a reputable dentist that isn't in the healthcare business for the money. 0 stars
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May 2023 by Brenda Price
I’m new to Aspen Dental and I want to say the service, the associates and the dental team are exceptional! They’re professional, they explained my procedure and follow-up and answered all my questions.
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April 2023 by Mei Lin Zhang
Booked an appt for my 8yr old for 2pm today last week (took my son early out of school). Showed up for my appt to have the receptionist tell me they don't have an appt for my son for today. But it's for 3/22 (next week). No way I would've booked that late as I needed him to see the dentist for something urgent. So things happen (must've been a glitch, I get it). So I asked since we are here, do you have any emergency walk ins available (as advertised on their window display)? Nope, couldn't get that either. Next question, when would be the next available opening? Not until my appt next week. Thank you but no thank you. Taking my business elsewhere!(This isn't the first time a glitch like this happened. My family of 6 were all seen at aspen dental prior to covid. The last time they canceled on one of my boys, I showed up without knowing appt had been canceled. They told me it was canceled because I never confirmed via text even though I verbally confirmed when they called me).