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November 2024 by Miguel Salinas
Unfortunately, I’ve been disappointed with services offered to my small business. Last week I had a meeting to discuss options available to my business. At the my scheduled appointment, I had to schedule another appointment with someone who was going to call me the next day. I cleared my schedule, and the next day no one ever called me. Since then, I have two messages to the same person that I’ve met with on October 28th and this person has not returned my calls.
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October 2024 by Komil Rahimov
Chase following other banks they want your money but zero customer service wasted my 3 hours to open business account -10 for front desk and -100 for bxxxh who was only one to new open accts.
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October 2024 by Jason Dell
The lack of helpfulness, courteousness and professionalism was astounding given the simple task I came in to complete. Three different employees, including the manager, sat there twirling their thumbs while I did their job. Honestly, what do bankers do now? What a joke this place is.
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June 2024 by Eduard Jaimes
Christina the one on the drive-through is a problem attending people. I've already had two bad experiences with her, the first time she asked me to fill out the document to make the payment on my credit card and now the second time I made a payment for two credit cards and she got mad because I didn't give her the payment of both cards together but I didn't know that first I gave her a payment and then the other one and I think it's her job to attend her clients that's why they're paying her her job is not free. And I'm a client of many years, and now I think I'm definitely changing to another bank because I dislike the service of this person. My personal accounts and my business ones are going to be changed to another bank.
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April 2024 by Mr Alexander
Asked to order 1$ new bills for a gift to a kid, they refused me. Different Chase branch did it without asking anything.
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April 2024 by Nathanial Massengill (Mystic Nate)
I have come here to ask for help with banking and financial advise. I also had to use the app when having banking issues. i had talked to Valerio when dealing with the online banking very nice individual very patient and well spoken.
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April 2024 by Adam Reen
This is probably the best banker I’ve ever dealt with in my life. This guy is amazing. His name is Anthony. He’s so professional very kind and he truly cares about the customers. My account was locked and I really needed help to get it unlocked. Everybody said No called every single number. There is to call every chase department every business account department, but Anthony was able to help me what an amazing guy even after it was 5 o’clock thank you so much, Anthony. I appreciate you.
Anthony M sain
this guy should be running this whole bank I wish him the best
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February 2024 by Carrie S.
Talked to a teller who was beyond rude. I explained to her what i needed help with and she rolled her eyes at me. She had a cringey tattoo on her hand saying "with love." Girl, is the love in the room with us right now? Because all i'm getting is hostility. I ended up leaving after she told me i'd have better luck at a different branch. Only one banker works here and they were conveniently not on site at the moment.
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January 2024 by Nick De La Cruz
FIRST OFF, I WANT TO SAY I LIKE CHASE BANK.THIS LOCATION IS A SHAME.WHOEVER IS RUNNING THIS PLACE, PLEASE STEP DOWN. YOU’RE LACK OF CONCERN ATTENTION AND OVER ALL APATHY FOR THE CUSTOMER EXPERIENCE IS ABUNDANTLY OBVIOUS. JUST LOOK AT THE REVIEWS.
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December 2023 by Robert Carlson
I'm glad I was able to read the reviews before I decided to open an account at Chase Bank. It seems like you have to chase them around before you get good service. I guess that's why it's called Chase Bank.
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December 2023 by Funny World
Anthony Sain is very professional, efficient, and nice! My account was restricted due to a check deposit from my wife, and we called Chase more than 10 times. But the chase call center doesn’t really provide any help and just waste customer’s time. So we went to this Chase branch and met Anthony Sain, then he got our problem solved quickly!
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December 2023 by XO TRANSPORTATION LLC
Kyle Ciaramita the best in town! 5starsthank you for your help
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December 2023 by A S
Customer service is really bad! No one picks up the phone!
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December 2023 by Chris
Horrible service provided by the rep at Branch 442. I got the card of Kyle Ciaramita not sure if this is her card. She tried everything possible to get me out of the branch so she can leave by 5 pm. After I suggested her to call customer services, I was able to resolve the issue. It is time to find a new bank to do business with.
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October 2023 by Milad Abd
Poor service
