“Great customer service! Needed my laptop repaired quickly (screen detached). I didn't purchase my laptop here but they were able to repair it. I was fortunate that they had availability for same day service which beats any other place! Thanks to James, Drew, and Wes for exceptional customer service!”
“I want to recognize Alejandro at Best Buy for outstanding service. He helped my elderly mother purchase and set up her new phone. He was patient, knowledgeable, and took the time to explain everything, making the experience wonderful for both of us. Alejandro deserves recognition for his exceptional customer care!”
“Hello,
I would like to leave a review for two outstanding employees from your store Aamir and Mauro.
They are true professionals. They helped me with everything from start to finish and provided exceptional customer service. Unfortunately, due to my mistake, my previous review was not submitted, so I want to make sure their efforts are properly recognized.
I would especially like to highlight that they assisted me on Black Friday, one of the busiest and most challenging days. Despite the high pressure, they remained attentive, patient, and incredibly helpful throughout the entire process.
I am truly grateful to both of them and sincerely hope that management receives this feedback, passes it on to them, and acknowledges their excellent work.”
“Was on a one item mission. I couldn't find it at first then someone walked up and asked if needed help and took me directly to what I was looking for. I was about to leave. So customer service did great today.”
“Stephen (maybe Steven) was amazing! I was looking for a MacBook and it was clear that he truly wanted to find the best option for me - rather than just trying to sell me on the most expensive one. He asked good questions and helped me make a decision that fits my needs for work. It was quick and easy.”
“Easily best experience I’ve had at a Best Buy, Cory went well and beyond above his way spent 10-15 mins insuring I was able to get the right items all while taking care of multiple other customers.”