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March 2024 by Ed Lukasik Jr
Michael was extremely helpful and went out of his way to make sure the unit i rented was the size I need and would fit my needs. This is an exceptionally clean facility, unit was spotless. Thank you again Michael.
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March 2024 by Geoffrey Peterson
Very helpful
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February 2024 by Justine
If I could give 0 stars, I would. I will add that the message they reply with to contact them is for show. They do not respond.
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October 2023 by Disco F
The staff is nice and the facility looks clean. But when I asked the reservation rep about price increases, I was told they sometimes happen. When I went in to finalize my contract I was told I would see a rate increase in three to six months. I also was told I could sign up online, but I was not informed that if I did, I would be charged for a lock and for a protection plan. I have my own lock already, and my homeowners insurance covers my belongings in storage, so I had to go in person to avoid those extra charges.Edit to reply: The frustration is not from the rate increase, the frustration is from being lied to by the person who took my reservation. I asked her about scheduled rate increases as I know another chain raises rates on the fourth month like clockwork. She said that my introductory rate is not scheduled to increase at any point in time, and if it ever does to reach out to corporate. However, the person at the local facility told me to expect a rate increase in three to six months when I went in the finalize the contract. It just seemed to be a matter of standard practice for your company, and I have no other conclusion to reach than your intake person lied to me just to get my business. But thanks for the canned answer and phony concern for my well-being.
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August 2023 by Chavella Ross
The best storage rental location in BOLINGBROOK! Sue is so helpful, great customer service, just a good genuine person. Stop to this location if you’re interested in a storage.
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August 2023 by Adrian Smith
Online reservation is great for working with my schedule
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August 2023 by Daniel Geiger
Easy to reserve on web, personable manager, relatively clean facility, nice lighting makes facility easier to use at night.Bluetooth access to open gate works well from a long distance.The Bluetooth access is really nice now in the summer but should be even nicer to use in the winter or during freezing rain events.
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August 2023 by Guida Eldorado
Staff is always courteous, and professional. Spaces are clean and climate controlled. I feel safe coming to the building. Lighting is good. I will recommend you to others.
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August 2023 by Francisco Salgado
Service was very good and we no need no more
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July 2023 by April XApril
Michael ( from the beginning) and Sue ( at the end) were consistently kind, professional, and kind to me while attending to my storage needs. I'd definitely recommend this location or use it again if needed.
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July 2023 by April Welch
Michael ( from the beginning) and Sue ( at the end) were consistently kind, professional, and kind to me while attending to my storage needs. I'd definitely recommend this location or use it again if needed.
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May 2023 by Kieya Burns
Micheal was such a great help , made the experience 10 times easier . Nice & clean storage too . Thank you !
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May 2023 by Stephanie F.
I must say, our visit to this storage facility was truly exceptional. Michael, the gentleman who assisted us, added an element of joy and laughter throughout the entire process. It's remarkable how he can turn a simple trip to a storage unit into a truly unique and enjoyable experience.
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May 2023 by Cassander Singleton
Sue and Michael are great very helpful and friendly helpingThey make everything very easy to understand
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April 2023 by John Pelka
Have really enjoyed my experience with this CubeSmart. Very friendly customer service, incredibly helpful. Mike and Sue were phenomenal. Would recommend!