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February 2024 by Carlos Ruiz
Good price decent service
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January 2024 by Leah Hurth
friendly and quick
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January 2024 by Roz
Absolutely Amazing Service every time I have ever gone here, Dominick, Pablo and Alex were Super informative, helpful, patient and so kind and they Always give Excellent Quality Service in a timely manner.
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January 2024 by Rubi Pamu
Staff is so kind, all my tires were changed, and even with it being freezing outside and understaffed (there was a bit of a wait understandably so) but they got through it and were very polite and accommodating. 100% recommend this service and location.
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January 2024 by SJU MIR
Nicely taken cates their customers
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January 2024 by Roger Knott
I've been going there for years. Just got my second set of tires. They're easy to work with, and you can go into the work area if you want to look at your vehicle while the tires are off. They explain things easily. I do all my own maintenance, so I know what I want to look at.
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December 2023 by Michael Novak
Made an appointment to bring my mom’s car for a patch because she had a nail in her tire. Got there and they make us wait almost 2 hours before getting the car in a bay. I completely understand that this is a busy time of the year but they finally bring the car in for less then 5 minutes and then come tell us we can’t patch it, you need a new tire. When I tell the guy I’ll take it to my mechanic he talks down to me like I’m stupid. Bad customer service there and I will never go back.
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December 2023 by Devan Kohn
Honestly the fastest service I ever had at any discount tire. I came in to get air in my tires. Come to find out I needed a new rim. I was able to check my car in and be checked out within a hour. This was without an appointment and that’s unheard of when it comes to discount tire. Alex was amazing. Very friendly and helped me out tremendously. I would make this my permanent location if I didn’t live so far.
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December 2023 by Brian L.
Respectful , Knowlegable, attentive. faster then promised . prices are competitive. i would definately patronize them again !!!
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December 2023 by 한글조안
I found out there a metal stuck on my rear tire this morning. I drop by at this location at 8am. I was surprised a lot of customer were inside. They check it out and repair it without any cost. I forgot to ask the name of the peson who assist me but “THANK YOU SO MUCH”. I got my car at 9:20am even they flooded with clients.A big shout out to all working at this location. Keep up the good work.
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November 2023 by Basia Kusmider
I highly recommend this place.Amazing service, Jason M was very helpful. My flat tire was fixed very quickly. Thank You
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October 2023 by Mike McKenzie
I just went to this location to check on a tire that seemed to be slowly leaking. Jason M was my salesperson and he was very kind and informative. He walked me through my options and gave me all the information I needed to make a decision. Overall, my problem was fixed and I was not pressured to buy new tires. This place definitely seems to have the customer in mind and I will be back when I need to replace tires or have them looked at.
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September 2023 by Trevor K.
To backtrack a little. Last year the Discount Tire in Early Texas had replaced a tire. There was a lot of miscommunication that eventually came to surface as my driver's side front tire was the wrong size. This caused a lot of issues for me. Long story boring. The regional manager, Eric, at DT in that area of Texas got a hold of me recently after I notified DT customer service. As I am traveling a lot and in the Chicagoland area. I got in touch with this store. Helpful. Friendly. And got all four tires done in less than an hour. Thank you. Brian. Alex. Neiko. Dominick. In Bolingbrook. And thank you Eric on Early, TX.
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September 2023 by Trace Lippmann
I had an appointment at your Bolingbrook IL. Location at 10:30 today to have a slow leak fixed. Your representative told me the tire could not be fixed because it had pothole damage, and I would need a new tire. I told him I would think about it, promptly drove not far to another tire service company which pulled out a screw and put a plug in it in 15 minutes and said there was no sign off pothole damage. Your representative never even moved my vehicle let alone take off the tire. All I can deduce form this is he was just being deceitful to make a sale. As a long time customer I am soooooo disappointed. Before this all off my interactions with Discount Tire has been wonderful. This obvious customer betrayal is in the long run not good for your company. Please consider changing any policy that promotes lying to customers.
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September 2023 by Brian B
Went to the Bolingbrook location where Pablo helped me. I came in for a steel wheel and tire for my vehicle. Pablo was quick, professional, and told me exactly what I needed. He did not try to upsell me, which is a blessing for any customer. Thank you Pablo for your attention to detail! I will be back for my tire needs because of the service I received today.
