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March 2024 by Nicole Blankenship
I would recommend my tax preparer to anyone.
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February 2024 by Ashlee Parker
Did an amazing job was fast and friendly
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March 2023 by Syed Hussaini
Great customer service, highly recommend this location and Lucille
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February 2023 by Connor Keough
My client's mortgage loan approval was delayed due to their lack of knowledge when it comes to compliance. This is the first time I have ever had an accountant refuse to accept an executed Borrower's Certification and Authorization form to apply for a mortgage. Lisa was the women we spoke with and she hung up on us twice.
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April 2022 by Richard Egert
No reason just my opinion
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April 2022 by Xochi C
First they made our appointment and when we got there they scheduled someone else on our spot and told us that we had to come a different time on a different day then The lady who did our taxes put in our information wrong and our taxes were delayed, we didn’t get our returns until like 7 months later.
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April 2022 by carolyn mraz
Was able to make appointment within a few days of calling, staff was friendly
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February 2022 by The Princess Clean
I first gave a 5 star review but now its a 1 star because I did not know about the refund advance. I am homeless and the lady I filed with knows that. I was never offered the refund advance this year or last year. I just learned about it today. I am very disappointed with this and upset. No apologies needed thank you.
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February 2022 by nana appiah
Everything went well that's my reason
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February 2022 by Genaro Mondragon
My tax expert is great!
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April 2021 by Yolanda Bermudez
Love how laura goes above and beyond helping our needs
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April 2021 by Larry Kuligoski
Excellent service very easy to work with.
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March 2021 by Mitch A.
I have been an H&R Block customer for almost 30 years and have always been impressed with their business running like a well oiled machine. Until this visit where everything was simply horrible at best. I had a 1:00 appt on Monday the 24th to drop my tax papers off. This is the start of things being horrible. I entered the office and was told to " fill out the papers" with a mere hand wave toward a cubicle. ( not professional ). I entered the cubicle and the desk was strewn with the large H& R envelopes and buried underneath was a form to complete. I filled out the form and returned to the desk only to be informed there was also another page to fill out. I rummaged through the mess of envelopes and found the other form. I left without the feeling of confidence I normally have in H&R. I normally receive a phone call or text when they are ready to be picked up. After a full 24 hour after dropping them off I still had not heard from them so I phoned them. I was assured they were done but for some reason "someone" had to do books or some such thing and I could not pick them up until the following day. Very odd and disappointing. I made an appt. to pick them up at 11am on Friday the 26th. When I went in at 11 am Fri. I told them I was there to pick up my taxes. I was guided to another cubicle where the woman at her desk asked what she could do for me. I explained once again why I was there. She went to a back room and found my papers. She sat back in her cubicle chair and started unfolding paperwork. W2's etc. The taxes were not done or even started!! Why would I drop them off with an appt and be expected to come back 2 days later so they could begin the processing? Why was I lied to the previous day when I was told they were finished? I am a very reasonable man but I do not like being lied to. Next year I believe Huett or another service will be getting my business. The experience I had within the last 3 days is simply unacceptable.
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March 2021 by Estela Reyes
I been doing my taxes with Carmela for years and she is always have right answers to my questions.
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March 2021 by Karen Clark
Have been coming to H&R Block for 25 years. Knowledgeable preparers have always gotten us the biggest refunds possible.
