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March 2024 by Reena Ermitano
Elaina is exceptionally helpful and knowledgeable regarding services being offered. More power!
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December 2023 by MARY J
Go see Elaina! She is amazing to work with and takes excellent care of her customers. She helped me with a repair and was very patient showing several other rings that were stunning and a great price. I will definitely be returning!
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December 2023 by Matthew Freeburg
For the past three years I've used this location, and every time has been a great experience. Diamonds for the girl and chains for myself. Kerry and team 10 outta 10.
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December 2023 by Ricky Davison
Just left the store, got buzzed in and that was it. No greetings or someone will be with you shortly. Walked around the store wanted to purchase a necklace for my wife. I've purchased all of my wife jewelry from Jared was always greeted as soon as I walked in. I guess under different management now. Business must be great no need for greetings or would you like a bottle of water, that's the Jared I know.
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October 2023 by Dawn Holmes
Kristine was so helpful today! I brought my ring for inspection and shared that it would be more convenient to have it inspected closer to my home in Ireland. She was able to find a way to make that happen. Kristine listened to what I needed and helped find the solution that was best for me. Outstanding customer service.
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October 2023 by Amanda M
Elaina was so patient and kinda! She quickly found me exactly what I was looking for! Found such a special birthday gift and she offered an exceptional payment plan options. Highly recommend!
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October 2023 by Ashley Campbell
We had a wonderful experience at Jared. Unbeknownst to me, my now fiancé (eeks) purchased my ring with the help and knowledge of Kristine. She was so welcoming and super helpful when we came in the the day after we got engaged. She was very thorough on answering any question I had and was able to explain anything that we had to do in the future. We will definitely be back. Thank you so much, Kristine.
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October 2023 by Andrew Little
Kristine is the absolute best!! She was so helpful and knowledgeable when I was looking to pick out an engagement ring. She goes the extra mile to make sure you’re happy with what you are picking, and genuinely cares about you as a person.
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October 2023 by Matt Juergens
Customer service was friendly at first but then we had to wait 20 minutes for them to search their database. Only to tell us they didn't have what we wanted to look at and they could only order it with a down payment. Meanwhile telling us how bad other stores are along with their products. They stated they would call and never did which is fine because I wasn't going back anyway.
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August 2023 by Taylor Barnes
My husband bought my engagement ring here almost 2 years ago and we have come back to the same store every time and the customer service gets better each time. We have now bought my 3 rings we love here. The few times I have had an inspection and needed something done with my rings they have seen how upset I am to give my rings up and have expedited the process so I can get it back as soon as possible. Everyone we have worked with is shower friendly and helpful and engaging. I would recommend this specific location to many people. We will be back here for any and all future jewelry.
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July 2023 by Ruchelia Lieu
My time at Jared was a wonderful experience. Nick Purchase was extremely welcoming and had a jovial personality. He directed us throughout the area, showing us various types of jewelry. He provided us with great customer service and we will definitely come back to see him again.
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June 2023 by Ted Durden
I just by chance visited Kristine because I needed to complete an engagement. Her attentiveness and warm personality had me feeling as if I wasn't shopping for a diamond but building a friendship with Jared. I came away with trust. Confidence and a joyful experience. Visit her at the Bolingbrook Jared.
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May 2023 by Steven B.
DOESN'T MATTER WHAT THE CUSTOMER WANTSA "jump ring" (about an 1/8" gold circle that attaches to a pendant so it can slide onto a necklace) broke off something important to me that I've worn for more than 40 years. I told them I just wanted to buy one, and I'd put it on the necklace myself.The "repair" (aka ripoff) department looked at it and told me NINETY NINE DOLLARS!!! NINETY-NINE DOLLARS? I asked why and was tole "The service department wants to add a new this, to another charm that was prefect as is, and then went on to say how they had to laser it, and other nonsense.So I learned three things about Jared today;1) Jared doesn't care what the "customer" wants. They try to do what THEY want to jack up their already ridiculous prices.2) I found 2300 of them in various sizes on Amazon for less than $7.00, making them 3/1000th of a cent for each! A far cry from $99.00!3) We will now go out of town to a fair and honest jeweler when it's time for new rings and/or watches. (Glad they told me their $99 fee, BEFORE I bought the watch I was considering buying right then and there!)Don't go there just because they are the only jeweler in town. It's worth it to drive to Naperville, Downers Grove, etc., to get a MUCH better deal.
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May 2023 by Kayla Briant
I am so grateful for the service from Kari and Kristine at Jared in Bolingbrook! I had my wedding band and engagement ring resized and repaired for Mother’s Day.. when I picked them up I was BLOWN AWAY. They looked brand new… so good that I cried! Thank you for taking care of my rings and making me feel so special!
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May 2023 by breezy b
This place is incredibly unprofessional. I came here to get a wedding ring with my fiancé. I was asked if I wanted to finance twice which was incredibly rude to assume. Secondly, I don’t appreciate being judged by glorified retail associates making just above minimum wage. It’s not hard to know when someone is talking about/judging you. No wonder this location is empty.