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January 2024 by D Mihai
Patrick Jon is the man who gets stuff done here. If he works on your car this is a 5 star place. Thank you Jon!
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January 2024 by Aundrea Garr
Darian, Tony and Jonathon were fantastic. Great communication and speedy yet efficient service.
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January 2024 by Jennie Esparza
The guys were very friendly and explained everything to me as they worked on my car. I felt very comfortable with them. I plan on returning for all my automotive needs to this location.
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January 2024 by Kevin Peña
There is very good treatment by the workers and the service is excellent.
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January 2024 by D Stone
I have never received such disrespect and unprofessionalism at a jiffy lube! I spoke with Tony, the manager and he assured me that his staff would be reprimanded for pointing and laughing at me while I was waiting in the rain right outside of their garage!! I told him that I would be writing a poor review and he told me "go ahead and write it, they know I'm short staffed"..
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January 2024 by Sam A.
I went in for an Oil change and the crew that helped me was Patrick, Tony, and Oran. They were all very nice and helpful and worked well as a team. I've had varying experiences at different Jiffy Lubes but these employees definitely made this a great experience!
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December 2023 by Daniel Lotia
The guys were very professional and friendly with great service.
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November 2023 by Bryan Bradley
this service location was understaffed and each vehicle took an hour for service. The employees were friendly, informative and very professional. I learned this is a "corporate" owned location and it is obvious that perceived profits are top priority, customer service non existent. I expect a reasonably fast turn around when visiting Jiffy Lube. Frankly since I wasted 2 hours of my time I think a full $99 refund is in order. Happy to confirm my purchase via my credit card statement.
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November 2023 by Adrienne Creary
I just wanted to say I had an amazing experience today at jiffy lube on boughton road in Bolingbrook. I wanted to check my tires for air. Well I got more than I asked for I was so surprised and very grateful for wonderful customer. I had three young mechanics which were Angels to me. So kind and very humble. They took their job serious and displayed Exceptional Customer service. They did more than what I was asking for and showed concern and let me know I had a light out and wash my windows. Customer service is hard to find today so I had to take the time and write a review and encourage these young men. Excellent service ?and thank you very much Antoine, Patrick and Darian!Service: Tires
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November 2023 by Shaun Elzie
I took my car here for the first time for a oil change and the next day my car was leaking oil, oil temperature gage went out and the check engine light came on. I brought the car back to the same jiffy lube and told them what happened and asked the service manager to double check that things were done correctly and he said all the problems had nothing to do with the oil change. I brought the car to another mechanic where we found that oil pan drain plug had been stripped and the oil house filter was broken both which had last been done 2 days prior. Damage ended up costing close to 4000 in total but the district manager was great he payed to fix everything that went wrong due to the oil change however I will never be returning to this jiffy lube again.
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November 2023 by Geno Howard
Ok I want to thank Lorne and Antwon for helping me with my car I bought for my daughter they explained the filters and the type of oil I needed all around they were a great deal of help thanks guysServices: Air & cabin filter replacement
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September 2023 by Yasmeen Zeeshan
Last few times I went I had a very uncomfortable experience. The manager was very rude on two separate occassions when I told him I didn't want anything other than an oil change. I go to my usual mechanic for anything other than oil changes, and before I left one of the last times I got it changed he told me "Your car is going to blow up" because I didn't want them fixing a minor leak in my oil. The very last time the same manager-- in response to me saying I only wanted an oil change nothing else-- said, "Well why should I want to help you when you're acting like that?" I backed up to leave, but he told me to wait and insisted he was "just talkin", and said to stay and get it changed. I should have went elsewhere at this point, but due to social anxiety I didn't. Once it was changed, they also slammed my hood too hard and had trouble getting it to lock after, one of the mechanics asks "Do you usually have trouble shutting it?" Not until now!Despite the convenience of this place being close to where I drive by a lot, I will NOT be coming here again.
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August 2023 by John Flores
Got us in and out fairly quickly. Marshall was really polite and friendly. He was very fast and efficient during the visit. Thanks!Service: Oil change
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August 2023 by Ashley Castaneda
I went to JiffyLube desperate for a 2nd opinion. The place I left said my filter was on too tight. (Funny part is THEY did my oil change last but tried blaming me for the filter being too tight). Marshall was the one who assisted me. He actually helped me call the place that messed up my filter and told the manager that he needs to fix this mistake. Marshall even offered to DRIVE a new filter cap to the place if the cap were to break. Unfortunately, due to liability, JiffyLube could not assist with this issue. The other place had to fix their mistake. But before I left, Marshall looked at my car, evaluated my situation and told me STEP by STEP what to do next. AND told me to drive safely concerned for my family’s safety. He said the way this place left my car, it could run out of oil any minute. What I’m telling you is that JiffyLube could NOT help me (for legal reasons) but Marshall went out of his way to assist me. Turns out there was a tool left in my car from the first place which is why they couldn’t get the filter cap to open. After the tool was removed I left that place so quick and went straight back to Marshall. He did the oil change with ZERO issues. He saved my car. My family left on a vacation that same day all thanks to Marshall and the unbelievable customer service.Services: Air & cabin filter replacement
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August 2023 by Erin Ohara
We had great service! The techs were very friendly and and helpful.
