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January 2024 by Angela Goode-Taylor
I always enjoy shopping at Michaels. They always have something new and something that catches my eye for buying. Great place to visit if you are a Designer or Crafter
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January 2024 by Carlos Eduardo Aguilar Dangla
Nice place and you find everything to draw, paint and decorate.
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January 2024 by Pearls
Love Michaels. Employee in framing dept was very helpful! Thanks for employees who are helpful, knowledgeable and want to represent your store!!
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January 2024 by debra muniz
Not the old Michael's. Never go back
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January 2024 by sandra dumas
HORRIBLE! I placed an online order, was notified the order was ready and went to pick it up. Less than half the order was fulfilled and all I got was excuses! DO NOT SHOP HERE or place online deliveries for here, they NEVER have anything and always have excuses! This was not the first time at this location!
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December 2023 by james arthur
Had a good selection was open pretty late too like 8:30. Had to go there to get some school supplies. The place was clean while it and organized any fashionable reasonable manner pet stores right next door to an Ikea's just to hop skip and a jump away with $1 hot dogs my friend you can't go wrong! Staff was good and helpful as well and making us find our purchase items.
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December 2023 by John Marsh
Very poor service. On a Sunday evening I called to find out if they can replace the glass on a picture. Was told yes they do. I told the person I would either be in that night or the next day. I showed up one hour before close that night, and was told the person in the frame department had just left and wouldn't be back until Tuesday around 11:00 am. I asked if someone could just tag the picture with my name and number so i could leave it. Was then told they have a policy that merchandise couldn't be left without someone in the frame department present.Several issues here... if you are going to have a policy like this then you should have a policy that the frame department remain open until closing. If it is known that the person wouldn't be back until Tuesday why wasn't I told that in my initial phone call. If a department is going to have different hours than the rest of the store perhaps you could publish it.
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November 2023 by Paula Renee
Staff was very helpful with fi ding the items I needed. Also provided information to receive a coupon for a discount
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November 2023 by S L
Great selection of items and staff and very friendly. They helped me locate an item and even asked a few questions and offered a better recommendation for me.
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November 2023 by Patricia Meloy
Great yarn sales in Oct, but go early during the sale period because quantities and pattern booklets/leaflets dwindle fast!
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November 2023 by Ma Pro
The store was very well stocked and clean. The associate was very nice and apologetic for the wait (due to another customer) at the cashier's desk.
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November 2023 by T H.
I purchased T-Shirts 3 weeks ago from Michael's in Willowbrook. I ended my project with 6 shirts left (5, 3x and 1 lg). Regular price for a 3x shirt is 4.99, sales price 2.99 but I got 2.54 a shirt. along with a lot of extra conversation. The kindest person was pushed aside and 2 of the least kind people took over, the return took longer then it should have and they treated me as if I was lying about my purchase. At the end of the visit I remembered why I stopped going to that particular Michael.
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September 2023 by Arsen Vorobets
Great place. Calm.Realy naive parking lot if you come there with your girlfriend. Restrooms are clean and have good Wi-Fi.
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August 2023 by Silvia Cairy
Employees here are nice. The selection for the items I needed leaves much to be desired.
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August 2023 by Juanita Ehlers
Loved the flowers 70%off but found a book to make instead of buying for next holiday!
