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January 2024 by George P.
Daughter went in for brake pads, they said rotors were bad as well, 100% worn on front pads and rotors and 90% worn on rear pads and rotors, first brake change ever needed on vehicle, didn't even evaluate if rotors could be turned, $800.00 charge for service. Wouldn't recommend to anyone for vehicle repair.
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December 2023 by said j.
I had Mavis in Bolingbrook replace the rear shocks on my 2009 Mazda 5. They charged me $300 for one hour of labor. I complained that this was prohibitive. They gave me $40 back. The labor cost was $260 for just one hour of labor.Do NOT ever go there to have them work on your car. Most mechanics charge $80 to $100 for one hour of labor. Charging $300 is way too much and is simply unacceptable. I had to pay to get my car back. I will NEVER ever go back there.
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December 2023 by Jaden Doran
Came in needing an oil change and Greg was able to help me out super fast. Super helpful service and easy to talk to! Would recommend to anyone needing car repairs
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December 2023 by Jessica Lima
Took my car here for an oil change and tire rotation after having issues at previous shops. And the manager on duty this morning took really good care of me, and Dave like always great at what he does! Will definitely be going back for future services! And will recommend to family and friends.
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December 2023 by Christian Moore
The service was fast and over the phone the guys were very understanding. Coy and Greg were the first two employees I came in contact with and both had great attitudes when describing my problems. Super funny and chill environment and would definitely recommend if any tire issues.
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December 2023 by Patricia Smith
Went in today to have my tires rotated. I didn't need any other services and wasn't pressured to get things I didn't need. Staff was very polite - got the job done quickly and best of all - DIDN'T CHARGE ME ANYTHING!! I will definitely return!
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December 2023 by R Johnson
Amazing work … I been to this facility before but this specific time, i knew my tire was leaking but everyone just kept saying it was because it was cold outside. Mr. Greg himself found the leak and plugged it and sent me on my way. Definitely will be back myself in case of any needs to my vehicle, and 10/10 recommend.
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December 2023 by jessica
I was greeted and helped today by Kevin. From start to finish he made my Uber inspection process very seamless. Very kind and great customer experience. Look forward to coming back
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December 2023 by Cherrie Camis
Took my car in because the steering wheel was leaning left and they told me it was an alignment problem. Once they aligned it, it didn't fix the problem. Plus, they left oil and grease stains all over the driver side door and steering wheel. I came in again and they aligned it once more and it still didn't fix the problem. Definitely not happy with the service, and had to take my car somewhere else.
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October 2023 by KG
These guys know how to handle business! Very professional and very friendly. I went in for something small and was taken care of by Greg, whom I had spoken with on the phone earlier in the day. While I was there, he was fielding questions on the phone with another customer and in the same professional manner that he was when I called. I also heard another employee interacting with a customer there and the same thing, so I know this is common place for them and ideal when it comes to our cars. I will be returning next opportunity to do business with them again. A+ Highly recommended
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October 2023 by Andrew Palmer (Darkfall)
Wife stopped by for warranty work on suspension that was replaced under a year ago. Dropped the car off on a Saturday. We call in Sunday before they close.They stated the problem was the motor mounts and not the suspension. Why were we not called after the car was looked at?So we bring our car to another mechanic who then repairs the suspension link which was the problem and not the motor mounts that Mavis said.Absolutely terrible service and did not honor their warranty. They also have not responded to any email regarding the situation either. Be aware!Update: After speaking with corporate service they are taking care of the issue.
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September 2023 by Lisa Sacarri
Greg’s charismatic Customer Service was refreshing. He was knowledgeable of Mavis promos and services. My tire issue was resolved eventually as I arrived on time. The staff delayed my appointment by an hour and a half. Thanks so much Greg, you rock!
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September 2023 by Shayesteh Nima
This neighborhood shop is incredibleThe staff is amazing and their work is quality. The manager is always available and in the garage ensuring the efficiency they advertise! Way to go guys, really appreciate all of your hard work! I recommend Mavis for any of your mechanic needs! Tires rotated, oil change all in less than an hour! Friendly staff and clean garage and waiting area.
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September 2023 by Andriela Villanueva
I brought my car in due to having a flat and was nervous as I’ve only taken my car to the dealership to get tires replaced. I’m glad I brought my car here as they didn’t just look at the tire that needed repair but all of them. The guys here were all very helpful in determining the issue and what all my car needs. Greg was great and did everything to help me save money!
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September 2023 by David Turnbull
Outstanding Service and Exemplary Expertise at Mavis tires and brakes on Weber!I recently had the pleasure of visiting Mavis tires and brakes on Weber, and I cannot praise them enough for their exceptional service and unmatched expertise. From start to finish, my experience at this establishment was nothing short of outstanding.First and foremost, the staff at Mavis Auto Shop on Weber are incredibly knowledgeable and skilled in their craft. They took the time to thoroughly inspect my vehicle and provided me with a detailed explanation of the necessary repairs. Their expertise was evident, and it instilled a great deal of confidence in their abilities.Furthermore, the level of customer service I received was truly remarkable. The staff at Mavis Auto Shop on Weber were friendly, courteous, and genuinely cared about my satisfaction as a customer. They patiently answered all of my questions, ensuring that I was well-informed and comfortable with the service being provided.The quality of workmanship at Mavis on Weber is second to none. The repairs performed on my vehicle were executed with precision and attention to detail. I was impressed by the efficiency and effectiveness of their work, which surpassed my expectations.Another aspect that sets Mavis apart is their transparency and honesty. They provided me with a fair and accurate estimate for the repairs, and there were no hidden costs or surprises along the way. Their commitment to integrity and straightforwardness is truly commendable.Last but not least, the turnaround time for the repairs was impressive. They ensured that my vehicle was serviced in a timely manner without compromising on the quality of their work. I greatly appreciated their efficiency and commitment to getting me back on the road as quickly as possible.In conclusion, I wholeheartedly recommend Mavis tires and brakes on Weber to anyone in need of automotive repairs or maintenance. Their exceptional service, unparalleled expertise, friendly staff, and commitment to customer satisfaction make them a true standout in the industry. I am grateful for their dedication and will definitely be returning for all my future automotive needs. Well done, Mavis!
