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February 2024 by Lokendra Subedi
Worst place to be inn they make you wait all day just for room and worse
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February 2024 by Nick B
Upon entry to room, found a disgusting microwave, a bad smell, USED bar of soap, noisy heater/AC. Before I could highlight these issues, I had to deal with rudeness and threats of police from the front desk person (refused to give name, elderly lady with red hair and glasses). No manager “on site” (Paul Patel). No way to resolve my issues. Disgusted with this horrible hotel made WORSE by hospitality staff.
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January 2024 by Shawn Hibbler
I hate non smoking
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December 2023 by Breanna Kiser
Electrical issues throughout the whole room, came here because they had jetted tubs available and the tub didn’t work, outlets didn’t work, air didn’t work, lights were flickery, the fire alarm went dead during our stay and when I left I wanted to tell the front desk the issues and he told me that I needed to have all the switches on for the tub to work (which they were) never finished telling him the other issues because it felt like I was being made out to be stupid so I left very angry. Worth it to mention I spent $150 on the room and an extra $50 holding. It was as not worth the stay what so ever and felt really disappointed/dissatisfied Wouldn’t come here again if it was the last resort.Rooms: Electrical work is definitely needed!Safety: The fire alarm going outFood & drinks: Cereal and pastries for breakfast NO HOT BREAKFASTNoteworthy details: I didn’t write anything but I should have considering I was shut down and only given 1 solution to my many problems.
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November 2023 by Randy Griffin
Front desk seemed short handed - longer wait times to check in and get help - but otherwise all was ok.
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October 2023 by James “ytsejam85” Contos
It's a nice hotel. I've been to a few Quality Inn locations and this one is pretty nice in comparison. The pool is great and the front lobby area is really elegant looking.
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October 2023 by Dawn Gulik
I was somewhat apprehensive about staying at this location due to a few iffy reviews but I'm glad we gave it a try. Our room was clean and comfortable. The lady at the front desk was polite and helpful.One area that needs improvement is the breakfast. It had make-your-own waffles but I think that was the only hot option. It would have been nice to have at least fresh fruit or boiled eggs or something.Rooms: Our room was clean.Food & drinks: Breakfast was lacking.
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October 2023 by Walid Rebbah
I recently had a disappointing experience during my stay at Quality inn due to an incident involving an employee named Teresa. Despite being a paying guest, I felt unfairly targeted and discriminated against because of my ethnicity. Teresa’s actions, including calling the police on me while I was waiting in the lobby, left me feeling humiliated and uncomfortable. I believe that such behavior is not acceptable in any establishment, and it’s crucial for the hotel to address and rectify such incidents to ensure an inclusive and welcoming environment for all guests. I try to recover from the damage she cause me, with all what going on in the world I don’t feel safe anymore.
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October 2023 by A G
The room was clean and the staff was also really nice. The one thing that could have made the stay better would be a better breakfast.
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October 2023 by Evey Fuentes
Place is great, great location, clean rooms. Very nice hot tub and swimming pool indoors. Only issue I had was wanting to eat pizza in the lobby breakfast area. We were told we could not eat our pizza in the lobby or pool area. We had to come and eat it in our room. RidiculousRooms: Rooms are clean and roomy.Safety: Clean rooms and great location. Near the highway. You'll find everything you need in the area.
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October 2023 by Alex Smith
They monitor your visitors."For Safety Reasons," they ask everyone coming in, including my friend who felt verbally attacked, what room she was going to. I think this is none of their business who comes to my room! Its over the line!! When my friend gave a wrong room number initially, she was told those people are at the pool. You want BIG BROTHER watching? You want to answer to a desk clerk about your personal business?I was told its THEIR HOTEL I am staying in so the owner makes the rules. I suggested a rule that you meet your guests or deliveries at the door, and was told people like being called and told who is coming upto their room.I think this is 100% them in my business. But if you don't, go there, feel monitored or tracked and relax and enjoy yourself.It made me wonder what I don't know.I brought this to the attention of 2 desk clerks. When I checked out, NOBODY said a word to me about it. These people DO NOT CARE!Safety: Their asking everyone who enters where they are going is even more d*** for another reason. This hotel is in with a bunch of others, with no houses nearby. Someone would have to choose this hotel to cause trouble in over several others nearby. These people are simply nosey, and I wonder how far that goes!
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October 2023 by Drew Deel (Demodius)
We had to wait almost 20 minutes to check in as the front desk was away. The offerings available at the continental breakfast were a waffle maker and two types of cereal, so we left to get breakfast instead. Otherwise, it has been a standard hotel experience.
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August 2023 by Google user
Made a mistake in my booking but they were very accommodating. Room was clean and had useful appliances. Didn’t hear a peep from any other guests all night.
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August 2023 by Jaycee E.
I recently reserved a nights stay at this location Saturday night around 9:45pm for me my wife and children. Well let me just say it was a restless night for me and my family due too roaches in the room. We were in such disgust when we saw the bugs crawling around our food and beverages. We did contact front desk about the situation and were offered another room which we did take because it was so late to find another hotel at the time of the incident. I was told last night a manager will be available in the morning to address the issue. So this morning NO MANAGER came in. So of course I called the day after and they gave me the run around about the accommodations for another room blah blah blah!! I wanted a full refund for the inconveniences me and my family had to endure. Which they REFUSED! What ever happened to making your guess feel comfortable and worry free??!!! So we will never come back here or recommend this place to anyone. What a joke
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July 2023 by Nick Binkholder
During my recent travels, I had the opportunity to stay at the Quality Inn Bolingbrook I-55, and I must say it was a pleasant experience. Situated in Bolingbrook and conveniently located near the I-55 highway, this hotel proved to be a convenient choice for both business and leisure travelers. The rooms at this Quality Inn were comfortable and well-appointed. With amenities such as free Wi-Fi, flat-screen TVs, and coffeemakers, I had everything I needed for a comfortable stay. The beds were cozy, ensuring a restful night's sleep after a long day of activities.During my recent travels, I had the opportunity to stay at the Quality Inn Bolingbrook I-55, and I must say it was a pleasant experience. Situated in Bolingbrook and conveniently located near the I-55 highway, this hotel proved to be a convenient choice for both business and leisure travelers. The rooms at this Quality Inn were comfortable and well-appointed. With amenities such as free Wi-Fi, flat-screen TVs, and coffeemakers, I had everything I needed for a comfortable stay. The beds were cozy, ensuring a restful night's sleep after a long day of activities.One of the highlights of this hotel was the complimentary breakfast. Starting my day with a variety of options, including hot and cold items, was a great way to fuel up before heading out. Additionally, the hotel offered free parking, which was convenient for guests traveling with their own vehicles. Although the hotel did not have an on-site restaurant, there were plenty of dining options in the surrounding area. From casual eateries to fine dining establishments, I had no trouble finding a satisfying meal nearby.In terms of amenities, the Quality Inn Bolingbrook I-55 offered a fitness center, allowing guests to stay active during their stay. There was also a business center, which came in handy for any work-related needs. Overall, my experience at the Quality Inn Bolingbrook I-55 was positive. The comfortable rooms, complimentary breakfast, and convenient location made it a great choice for my stay. If you're in the area and looking for a reliable and comfortable hotel, I would recommend considering the Quality Inn Bolingbrook I-55.
