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January 2024 by Patty Allen
I was to get my today and I have not tv I bought Samsung smart TV
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January 2024 by Shatrece Agbenro
Very poor communication. Please do not waste your time. If I can give them a no stars I would. The customer service is terrible. I was never given any updates about my purchase and when I called to ask about delivery they inconvenienced my whole day that I took off work to receive the delivery and was told my account was never activated. Literally I be waited a month before I went ahead and canceled the entire order. Please please please shop somewhere else and save yourself the frustration.
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January 2024 by Asiah shanae
Terrible
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December 2023 by naraia griffin
Called my local store, they claim to not have my application or no hiatus of my 1st payment for the 1st week. Was told I would get a call back, never did
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September 2023 by simon juaRez
Everyone in the store is super helpful and try their hardest to get us what we are looking for. Thanks all ?
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August 2023 by Mary Parsons
I have just started looking so far so good
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June 2023 by DeAllen Harris
I am giving this location 5 stars for one reason. Her name is Ada! She is a new employee and I had a lovely experience dealing with her via phone. She spoke with compassion and was a breath of fresh air. I was planning to switch locations, but she called me and put me at ease when the district manager even failed to return my call and follow up on my complaint. It’s only because of her that I chose to do business with this location. I was having a terrible day and was in a bad mood when she called and our short conversation changed my entire mood! Thank you Ada!
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February 2023 by HIZQUEEN 4LYFE23
I don't like rent center I loved eric he was a amazing employee the rest I don't like
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January 2023 by Brodie Curtis
I am having trouble making payments and am constantly harassed by ray for it. Threatening to harass my family and patronizing my ability to make payments. Once this is all over, I wish to never hear from you again.
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January 2023 by Carmella Jefferson
I wanna thank so much Eric and eleazer the delivery guys for delivering and setting up my bedroom set I’m so happy right now they both did a awesome job and thanks to the manager for helping me with picking out my bedroom set you guys are awesome
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October 2022 by Victoria Beeson
Ashley is outstanding!! She was so helpful and kind! We can’t wait to get more furnishings from this location!! She is awesome!
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October 2022 by Lisa Spears
Walked in feeling down and the staff at this location were amazing. I will forever be a customer because of them.
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October 2022 by Veonia Gross
I love this store they are awesome
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September 2022 by Dan Richardson
I'm not sure what location some people are referring to, but the Bolingbrook location treats me good. I can honestly say that they are like family. Eric and all have been nothing but fair. They will work with u if u are having issues with payments. But still at the end of the nothing but great customer service. I've been working with this location buying mainly all of my merchandise from them for the last 9years or so. Anything I ask for they will work to get it for me. So I don't understand why the bad reviews. People just pay your bill and don't expect to get something for nothing. This is a business at the end of the day. Fair exchange 50/50 ain't no robbery. Which means just pay your bill and if u have issues call and let them know. They will do there best to help u. I enjoy working with these guys there at the Bolingbrook location and I will continue to do business with them. Five ? ? ? ? ? ????
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July 2022 by Patrick Davis
I did not get my item that I ordered
