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February 2024 by Nicholas W.
I work for pest control and I frequently travel through this town, everytime the employees have been friendly and helpful. Well I locked myself out of my company vehicle and after I came inside and spent almost a hundred dollars, walked back outside realized I was locked out and went to call roadside assistance and the lady inside "Naheed" told me to leave their store. I'm sorry but there is a major difference between loitering/soliciting, and you hearing me on the phone with roadside assistance telling them I am locked out of my truck. That is my first time ever encountering her but I will never come back to this gas station
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January 2024 by Allison Wright
Located right off Weber Rd. Exit but NO public restroom. Website says Public restroom. Not welcoming.
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October 2023 by Alex
No work restroom
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September 2023 by David
They suck here buying cigarettes or Juul pods they had a sale get 1 get the second half off and they were denying to sell me a second so I’m not coming back here terrible employees.
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August 2023 by david krol
They suck here buying cigarettes or Juul pods they had a sale get 1 get the second half off and they were denying to sell me a second so I’m not coming back here terrible employees.
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June 2023 by anonymouse
very bad experience in this store. The pump system tricky you have car wash option and charge you more. no refund, and the cashier even said we don't care our business. Never ever stop this shell!!
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December 2022 by Buggs Malone
Maam I hope things start going better for you. The holidays are hard and we are all struggling, all missing people, all stressed out. I hope you find your calm, I know these times are tense but that was so unnecessary. Service industry SUCKS I know. But I was scared and truly trying to ask how to empty/fill my can safely. You could have asked me to simply put it outside so we could speak. The rudeness from when I walked in the door, I am sorry I brought it in, and I am sorry you are so stressed out there. But Imagine if those gentlemen didn't stand up for me, if I had still been stranded a ways away and it got dark out. God bless them and God bless you. I hope you find a lil more peace in these hard times. I hope management there treats them well, alot of the times that is the cause for poor attitude like this. Treat workers better and they will carry that through their work.
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September 2022 by SUZANNE
DRIVE PAST THIS LOCATION!Came to this Shell Out of convenience — but NEVER AGAIN. Looks new and almost inviting from the outside. HORRIBLE customer service. The cashiers are extremely rude, the line was super long & the cashiers when asked questions barely want to help or speak to anyone. Newer store but floors were yuck- no hot foods ready, the drinks are all non-slushy. I’m Not one to give reviews like this — but wow —If I could have given zero stars I would have.
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August 2022 by Ba Stoph
Today 08/26/22 at 9:45pm I filled up my motorcycle with premium gas and when I tried to print the receipt the pump machine was out of paper, so I went inside to ask for copy of receipt and there where the problem start......The employee by the name Thomas was the rudest and discourteous person I ever met, Out of the blue he throw the receipt at me and for no reason, I'm still shocked at his behavior and I'm trying to find out why he disrespected me like that just asking for my receiptOne customer came in at the exact moment when the incident happened and he was surprised too and he was telling me to not worry about, He said "the employee is an old man and probably he hates his job already"I really wanted to make sure his manager check the cameras and see how THOMAS does treat the customersFor me I promise this visit was the last one to shell and as Gold member I rather give my business to another gas station who will treat me with respect and dignity
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June 2022 by junior garcia chihuahua
those who works all the time have the bathrooms closed
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January 2022 by Jay A
This place shuts the bathroom down for a half hour to clean it there's two bathrooms but they only let customers use one of the bathrooms. Today I asked how long it would take because the door was open and there was a mop bucket there and it looks pretty clean visually but the lady said it was going to take a long time for them to finish cleaning the bathroom meanwhile the workers were putting out and taking down Christmas displays and no one was actually cleaning the bathroom.
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November 2021 by Darlene Larkin
When it to the gas station today to do a $20 transaction looked on my account they took an extra $57 and refused to do anything about it. Be careful with this gas station they clearly say something was wrong with the system so why they won’t hold up to the error is beyond me.there was no option to respond to the reply from shell so I need to add to this one. The situation I am describing is not a bank practice at all. I have called the store twice to speak to a manager and visited once to get this resolve and am reaching dead ends. on Nov 1st approximately 4:20 I came to the gas station to get gas, at pump #14 I submitted my card ready to pump gas and received a message wait please, after some time I hit cancel, proceeded to another pump and went into the store. The clerk stated the system with the pumps were not functioning and ask customers to purchase gas inside. I informed him that I was just at pump #14 and asked him before doing the transaction at pump #6 with if pump #14 was clear of my card info? He said yes. Well I have been charged $20 for pump #6 and $57 for pump #14. Someone else filled up on my card. He did not clear the pump as he stated.
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November 2021 by Harkamal Singh
You cannot pay at the pump and have to go inside which always has one person working with long lines. The pumps haven’t had the payment work in months and they haven’t done anything to fix it.
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May 2021 by Alex Wang
Went today to fill up. Still had 1/4 tank left. My car has an 18 gallon tank. So I should be refilling for around 13.5 Gallons. I didn't notice at first but after it got over 14 then 15 gallons I noticed that there was no liquid noises so I manually stopped it. The pump I went to has no out of order cover over it. Beware of faulty pumps. Cause it keeps ticking even tho it stopped without that audible click.
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February 2021 by On the road
I Stop for propane Exchange The cashier told me noCome back tomorrow When I walked outsideAnd checkThey have plenty To sell me oneThis is the last time I’ll stop here