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July 2024 by Yusron Asnawi
Bad services
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May 2023 by J Lee
Came here to write a bad review but I see they already have a 2.5 star out of 5 rating LOL. A company that sells a popular and quality product, how do you get a 2.5 star rating? LOL You have to be pretty bad. And they are.
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April 2022 by Howard Falvey
Are you kidding me? A $12 delivery charge on an overpriced $29.95 under sink mat. That's 40% of the purchase price. Shame on you Weathertech. Shame on you.
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March 2022 by Straight Edge
I don’t plan on purchasing anything else from WeatherTech. The quality of their product has gone down and so has their customer service.I recommend doing some research and going with another company.
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January 2022 by aleste delsur
Horrible , now turns out they will not sell to wholesalers , I was told to find any of their distributors (third party) , no good customer service either
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September 2021 by William Woodward
Purchased license plate frames online. Drove to pickup site at factory: provided email receipt and drivers license as ID. They wanted the credit card I had charged the purchase on and the charge had 'cleared' my card. I could not provide card at the time. Had to cancel order and get refund. What a fiasco and waste of my time driving there. Will not patronize business in future.
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January 2021 by Dayna Laure
Everything is ok there
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August 2020 by Mr Bigy Bigby
Garbage products Stay away from them Weather Tech pure trash Do not buy this horrible productCustomer service fight with to exchange $24.95 defensive licenses plate frame !Never , ever u buy there product
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July 2020 by David Dykehouse
This will be the last time I purchase from WeatherTech. I have spent way too much money with these people to only find the quality is taking a dive - I am reminded of this every time I open the door to my $50K 4 Runner to see the worse part of the vehicle is the floor mats! On another note worth the mention - the Shipping and Handling prices are an outrage! If you want us to buy USA Made products, start looking after your customer base!$18.00 to ship a license plate cover and Cell phone cup mount? - Total Joke. Last time I purchase anything from them.
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May 2020 by Construction Man
I really like the floor mats, that’s it!! Bug deflecter looks good on 17 Sierra except it too tight on the right side, obviously a defect. Other people have this problem. I put windows covers on too. They seem a lot cheaper then other brands. Also those are not made in the USA. By the way if you order directly from them they charge you. I’m 70 miles away. It costed me 53 bucks for ground delivery. Like I said , really like the floor mats. All I will recommend from them
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May 2020 by Hydrostatic Shock
I ordered online but canceled the order the next day. I was told I'd be emailed confirming cancellation. No email. Called over the next 3 days and spoke to 3 different customer service reps. Each gave me a different story about refunding my credit card. A pain but, after reading the reviews here, I'm glad I stopped my order with them.
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March 2020 by J R
Ordered the wrong size cup holder. I ordered the correct cup holder and it came right away. What I’m having trouble with is getting my refund from the incorrect one. I sent an email to request a return number, I waited several days, never heard from them. I called. I was 56th in line. Finally got through and got the return number I needed. They received my return on Jan 27th. It’s now 2 weeks into February and I still do not have my money back. I’m currently waiting on hold again...9 mins now... to check on my refund again. Good product, but better make sure you order the right item the first time. Some more customer service staff would be helpful as well.
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February 2020 by Jeff Messenger
Liners are of decent quality but were not cut appropriately. Customer service was slow, unapologetic and shockingly indifferent. They were more than content to allow me to return the entire order (I still pay for shipping) and made absolutely no effort to remedy the issue. Give your business to a company that appreciates it.
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February 2020 by Honz jarr
I recently bought a 2020 Chevrolet Silverado and as a gift my wife bought me a $200 gift card for weather tech merchandise. It has been 2 months now and I still can’t buy any products that are made for my truck !! Customer support will not do anything to reimburse my gift card and honestly they seem to not care about my situation. If you are buying any newer models do not look into this company they are not reliable nor ambitious with customer demand.
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February 2020 by Diamond H Braunvieh
More of the same… Weather tech needs to quit running national ads until they can get their act together operationally. My iPhone X with OtterBox would not fit in cupholder. No problem I thought, I’ll just send it back. Yes you will but you will pay freight, for a company that brags about being an American, they should do business like American companies and not Chinese. Management, you need to read these reviews and answer your customer base if you want to keep them.
