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January 2024 by Uncle Juanny
Jesse and Shannon were awesome. They helped us get into a car without any issues. Would definitely recommend
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January 2024 by Arak Auto
We at Arak Auto would like to say thank you to all our customers. Here at Arak Auto, we have nothing to do with Crown Automotive in Kankakee, IL or Kennedy Auto Center. We do everything that we can to get people into a quality car at a good price. You can come to our Bourbonnais location and see for yourself. Our friendly staff would be happy to help you out. We look forward to seeing you driving off in your new vehicle from Arak Auto soon.
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January 2024 by justin Pugh
I had a great experience getting a my first car thanks to Mike and Shannon where extremely helpful and informative
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January 2024 by bobby cox
Very helpful and not pushing u into buying somthing
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January 2024 by Brenda Cox (Flychick815)
Great place to fix ita and! Excellent man to work with! Great prices!
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January 2024 by Jacob Fulkerson
He did a great job on making the sale today very friendly I always leave post open so far five stars hopefully it stays this way but great start so far keep up the great work
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December 2023 by Christine Hagler
I had a great experience with this car dealer. Shannon worked with me to get my payments where I needed them. I definitely recommend!!
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December 2023 by Ruth Nunez
UPDATE: just look up “ Arak auto sales Complaint” before coming here.The owner replied with an extremely unprofessional response, which can go to show you that if you are thinking of buying here, you shouldn’t, In my opinion.They are blaming us for the engine blowing in 1 day of driving it.When we first bought the car, the coolant levels and everything was fine. The issue is, is that we believe Jesse gave us a vehicle with a huge leakage, and I believe he covered it up and reset the system to appear as if the car was perfectly okay, although this is allegedly, this is my honest experience as his customer. My problem with this company is that I feel like they were not being honest Of weather or not the car had issues. I feel like they tampered with the car to make it appear in good conditions (allegedly) They are threatening us with audio proof but the truth is, I was there to witness the owner being dishonest and committing a lot of errors and messing with the car. Jesse met us up at where the car left us stranded and I witnessed him mess with the car even more and it seemed like he made the issue even worse. He took the car and drove it around, resetting the car with this computer every 5 minutes. We’re currently trying to work with attorneys to gather this evidence and return his junk car and get us out of the contract. I would not recommend trusting this owner with your hard earned money because based of research of past customers, it seems like cars are in bad conditions & based off passed reviews and my personal experience, the cars are good when your first buying them but they break down within a month. It seems like based off others experiences as well, if something does end up wrong with car, they will be unprofessional & careless about it and blame you, and try to use “evidence” that it was your fault.If you’re even thinking about getting a car here, I would recommend taking it for inspection to the mechanic because 9/10 the car may have bad issues and that are not apparent upon first getting the car and test driving it and they didn’t tell me or their other customers here about the serious problems with the car.Please do your research before coming here. Please let this be your sign, to rethink before coming here, I believe this place truly doesn’t deserve your hard earned money, and your trust. They do a good job of making good first impressions, and making their cars look good on the lot, but based of the experience of their past customers and I, these cars are in awful conditions. Passed customers here have had their car break down within a week and they will not help you if you want to return it. Especially if that warranty doesn’t want to cover to fix it, arak and their workers will leave you feeling so lost and alone. I believe ( allegedly) They clean their cars up to get you hooked and feeling safe but please, save yourself the headache and don’t fall for that tactic. I took their car for a test drive, everything seemed fine and I was in love with the car. We checked everything and things were okay. I feel They took advantage of the fact that we were young and needed a car. The engine and everything broke down after 2 days, I’m not sure what they did but I feel allegedly that they did a very good job of covering up the issues on this car. My partner and I are left feeling lost and stupid for not doing our research before coming here. We’re not sure where to go from here and how to get out this loan and this awful broken down 2016.This place truly doesn’t deserve to be up in business and I hope my partner and I are able to make it out this. We’re currently looking for support because the dealer is just lying to us and saying is not their problem. I’m just a regular person and hoping to save someone else’s headache.
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December 2023 by Lisa Reynolds
I stopped in and talked to Jesse about vehicle options. He had all the information I needed. Very helpful and polite. He discussed payment options and is willing to help you find what works best for you. 5 stars for Jesse!!!
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December 2023 by Ken
Awesome people to deal with bought my truck and I'm loving it!!!!
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December 2023 by Kaleigh Fleischman
Had the car for four days and the alternator went out, not their fault and I bought it as is, however they put a new one in and put the battery in backwards. Now my battery is fried.
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December 2023 by Deidra Fulton
Outstanding customer service very please I highly advise them if you want to get a car outstanding customer service there
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December 2023 by Cheyanne marie
Bought a car with them today the experience was very nice they took care of all my needs and got me in a car the same day
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December 2023 by Dud BPMC
Amazing experience! Got right in and out in just under a hour in a great 2016 jeep for the wife.
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December 2023 by Eugenia Tsirikos (tsirikos35)
Just purchased a Ford pickup truck and these guys were awesome step-by-step of the way! Thank you! Come here for your next purchase!
