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“I absolutely love this bank! The staff is always so welcoming, friendly and professional. If I have a question, they have the answer. I bank at different places in town but they rate #1 with me.”
“Jessica, was very professional & friendly. She also exemplified patience & understanding of what I needed help with! My questions were resolved and answered!!!”
“To the workers at the bank and fraud department I want to give them a very big thank you and God bless you for helping me so much.. just other day I almost lost everything to a scammer pretending to work for a fraud department I got scammed so bad and the crew at First American bank saved me.. thank you so much!”
“Very impressed with the team at this location. They remembered my information after two visits, which makes transactions very quick and always a pleasure! They are sharp! Top 3 bank locations in this area.”
“Catherine Norton is an amazing banker and goes the extra mile to protect your account and information. She’s very good at her job and keeping you informed of everything along the way. Also love everyone in the front as well they are always so friendly and helpful! Thank you Catherine for going the extra mile for me today and putting me at ease!!!!!! You’re appreciated !!!! :)”
“It’s so nice to talk to the same people and you know they won’t transfer you to someone who barely speaks English. You don’t have to give out your personal information because they know you. You know they are friends.”
“I have been with the bank for years and no matter what they have always been of great help. but today was a little different I am disabled temporarily. Meranda Reed the manager and Morgan the teller both help me, while I'm in my time of need the best experience I've had throughout the time I've been with you. Love this Bank and will continue banking here.”
“Everyone is always very nice and polite. Willing to help in any way they can. Out of all the banks I've banked at Midland is the only one that goes well beyond to do what they can.”
“The lady was nice. But I'm sitting with $8,000 to deposit and can't deposit it because no one there can do it. So I go over to the Kankakee branch drive through only unless there is a way in but I can't figure it out. . It just makes it tough to get there cuz I live an hour away so it makes it inconvenient that they would not have some one there too open a account.”
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“I was looking for a credit union in my town and I searched through all the credit unions in town I called commonwealth and spoke to Kristina K and she was so helpful and patient with me and answered all my questions she is the reason I opened my accounts and I’m switching all my deposits to commonwealth and a plus is I met the president of the company and she is awesome and very welcoming! I had a 10/10 experience here I’m happy to be a new member!”