Hampton Inn Bourbonnais Kankakee is a clean and well-maintained hotel with a great location. Guests consistently praise the staff for being friendly, polite, and helpful, with the front desk team being particularly appreciated for their quick check-in and check-out processes, which can also be done seamlessly through the app. The hotel’s rooms are generally clean, with comfortable linens, responsive thermostats, and well-furnished closets. While most outlets work well, some guests noted that only one of the four outlets in their room functioned, though this was not reported during their stay. The hotel offers a breakfast that is considered slightly above average, with a variety of options including waffles, oats, toast, fruits, yogurts, pastries, and beverages. The breakfast area is well-stocked, and staff working in the kitchen are friendly and attentive. The indoor pool and workout room are maintained and look inviting, although some guests did not try these amenities. Some guests experienced a strong smoke smell near the elevators, despite the hotel being non-smoking. Regarding hotel policies, there was some dissatisfaction with the pool rules, such as restrictions on bringing bottled water into the pool area, which some found unreasonable. Guests also noted that the hotel is pet-friendly, allowing dogs and cats, and that the location feels safe with nearby dining options. Overall, visitors find the hotel to be a good choice, with clean rooms, friendly staff, and convenient amenities, making it a recommended place to stay in the area.
This is a very clean Hampton Inn both inside and outside. I had a mechanical issue in my room, but the morning manager Jessica was amazing how she handled it. I would definitely recommend this Hampton Inn. Great location
December 2025
Decent rooms,the pool is smaller than other Hampton hotels.
December 2025
Hampton is great as always. There is no place like home and when traveling there is no place like Hampton/Home.
