Mailbox Centers in Bourbonnais, IL

“I came to this facility for the first time since I just moved to town. On July 1st 2023 I needed to get a box for a overly large sized item that I was shipping back to Amazon. Although UPS did not have the size box that I needed the representative that worked with me was extremely kind he used the measuring tape to provide to me the measurements of the unit that I needed to ship back to Amazon and suggested I went to Lowe's or the U-Haul store to obtain a box to fit the size of the item I was shipping back to Amazon once I made it to Lowe's the same guy who helped me at UPS ended up being at Lowes buying something he needed for the ups store. Although Lowes did not have a box for sale that would fit my item the ups representative was able to get assistance from the sales representative Candace at Lowes and she provided a box to me that had a dryer appliance in it so that I could send the item back to Amazon. Again this was a huge item and since the box was damaged when it was initially deliver d to me I knew finding a big enough box would be extremely hard. I purchased a fan from Lowes and went back to ups with the box as the gentleman helped me load the box up and tape the box close to ship my oversized item back to Amazon. Thank you again for your exceedingly extraordinary customer service.”