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October 2023 by Francie Romanchik
I have using Puter Pros for over 8 years now. Every tine I have a question, Steve the owner is the go to person. Steve has just put in 5 new computers at my company and we are more than pleased with them.I always recommend them because they are a family business that cares and gives back to the community.
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October 2023 by Tricia Cossie
I was actually recommended to come here for my liquid damaged macbook. I go in and get half acknowledged and I tried to explain my situation to whomever was at the front desk. (What happened, how my computer reacted, the initial care for the device prior to bringing it in) Seemed like he didn’t really care to hear what I had to say. Just asked my name and phone number. I attempted to maybe explain again, and he brushes me off with “yeah we will just give you a call”. I never got a call so the next day I had to call them myself and whoever picked up the phone sounded irritated and blandly stated my motherboard is “pretty much fried” and that I “might as well buy a new computer”. Didn’t give me a quote of a motherboard, or anything. Lousy response & I almost don’t even believe my Macbook was looked at. Even if it was, there is a professional way to interact and communicate with your customers. Not very personable. Not a good experience. I figured the macbook was done for, but as a student, I had to try. But this interaction just grinds my teeth.
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May 2023 by Heather Mosher
Puter Pros have been great to our company in helping us resolve networking and technical issues! Great customer service & support, along with friendly technicians! Thank you, guys!
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April 2023 by Robert Bohlmann
PuterPros has been exceptional in their support of our IT needs at St. Paul's Lutheran Church and School. Our inhouse IT Director retired a year ago and and we needed to replace that knowledge base and expertise. PuterPros provides on-site and remote support in a very timely manner, much needed in a school environment. Their knowledge of hardware and software including networks and backup services has proven invaluable.
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October 2022 by Dotty W
I'm not very tech saavy. My desktop was knocked out during a power outage and/update combo.Puter Pros fixed it. Price was VERY affordable. They saved the photos!!!!They are Pros who are not overpriced and were very friendly, too
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September 2022 by Karl Koeppen
I have had Puter Pros save my laptop when it crashed and recently built a new desktop and laptop for me.Great work throughout and great service!
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December 2021 by Kevin Hustedt
Took my laptop in because it was running slow & wasn't charging, they fix it within the next day they called and it was done..works like a new one..great service. Thank you..
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March 2021 by L Pederson
We have a son studying at Olivet University. Needless to say, he is very dependant on his laptop for all classwork. When a major mechanical failure happened, we reached out to several area computer repair businesses. All the folks at Puter Pros were extremely informative, honest and helpful at every level. They were able to quickly diagnose the problem, advise us the cost to repair, secure the parts, and have it ready for pick-up with remarkably fast turn around. We (and he!) are very appreciative!
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February 2021 by Karen Decker
Wonderful speedy service and great kind guys. Have been taking my computers there for years very helpful and I so appreciate the guys carrying stuff to my car for me and making a house call too a few hours after I called. Extremely pleased with the great service. Highly recommend. Karen Decker Bourbonnais. Thank you guys!!!
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January 2021 by Dave Sosnowski
I've used their service many times for both personal and business. Always great communication and great workmanship.
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December 2020 by Marcia B.
Yes! they are pros when it comes to computers they fixed my Mac that got wet in the rain price was right definitely keep coming here
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December 2020 by Travis Griggs
Best Buy screwed my day up by not honoring the warranty on my amp but my day ended perfectly thanks to Steve, Brandon and Puter Pros. Do business with local business where you count and you’re not just a number. My desktop was fried and 100% of my business info was on there. My new laptop now mirrors my dead desktop. Deal with caring experts.
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November 2020 by Lisa Patchett
I had a driver problem on my laptop. Not terribly complicated, but over my head. I was in and out of Puter Pros in minutes. Fast, friendly, and overall just a great place to do business! Thank you.
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August 2020 by Jeff Lindner
I am completely reliant on my computer to run the business and it crashed. The great team at Puter Pros were able to recover all of my data from the crashed computer and transfer it to an all new solid state drive computer. The turnaround time and the level of customer service exceeded my expectations.HIGHLY RECOMMEND!!!
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August 2020 by Lisa McIntyre
We use Puter Pros for work and they are great! This was a personal purchase of a new laptop and Steve was very helpful and knowledgeable. It was ready quickly and all ready, all I had to do was connect to my Wifi and I was using it! Always easy to speak to anyone working there, all very helpful.
