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April 2024 by Rose Richards
Between the crazy wait times and it being a gamble if they are even open half the time this place has really gone down hill over the years... such a shame!
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April 2024 by RoseAnn Dollens Melcarek
First time trying this out. I had a garlic butter burger and it was very good. Of course as with everywhere prices are expensive it was under $6 for a burger and fries. But the staff was really nice and the food was very well prepared.
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March 2024 by Pat Deschand
Never gets my order correct..
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March 2024 by Mark Hamilton
Yeah I gotta stop giving this place a second chance. Good luck to all who go...
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February 2024 by Deborah Rehmer
IF I Could give this place a zero I would. My husband got home ,had been overrode.He came home changed . I just had shoulder surgery ,can't drive. SO we decided to use your restaurant. He didn't want to go in nor dressed properly. So when he went through drive through would not serve him,unless he came in. I shake, chili 5 way, and fries. Ridiculous. I have went there since they opened. But this is the last time. I am definitely telling g my friends. I work in a prominent job that consistently orders from you using grub hub, door dash and other places that deliver to our facility. This place will eventually live down with poor customer service. You'll still my business and all g family and anyone I can get to listen to me. Awful EXPERIENCE????
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February 2024 by dominick253
Ordered plain. Had everything. Thankfully I checked before driving home.
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February 2024 by larry stanfield
Employees were kind. Food was delicious, Ice machine and bathroom need fine cleaning.
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January 2024 by Joseph Likes Arcades
Their food is terrible, they purposely take 30 minutes or longer, never be going back here
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January 2024 by Courtney Gniadek
Took over 30 mins to get meal and drive through was closed so had to go in...
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January 2024 by debra spanski
Nice, clean restaurant. Staff is always friendly. Food is consistently tasty and good.
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January 2024 by Cathy Butcher
Bad experience ordering from a kiosk! Won't be back. Asked for a manager, no one came!
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December 2023 by Chad Crouse
Worst ever experience I've had at this steak and shake. Literally 30 minutes to get cold food, no urgency, had to order on kiosk, no waitress, they cooked one burger(patty) at a time. then put 3 of the 5 burgers up for atleast 5 minutes before I asked if I could have them. then 10 minutes later got the last 2 burgers. both of which were cold. all fries were room temp. and I had to go and grab it myself outta the window instead of waiting again for someone to bring to counter. Never again will I return. Ridiculous
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December 2023 by Amelia I.
Burger was greasy over cooked & crunchy.Bun was cold and hard ( stale )Out of Dr Pepper in soda machine.Have to order on kiosks Service was slow!!Definitely will not return to this establishment!!
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December 2023 by mary watters
Went drive thru and cashier was very pleasant. The food was great but burgers could be little bigger,still better and cheaper than mcdonalds and burger
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December 2023 by RaRa Cruz
The manager there was horrible. She refused to even provide me her name. This location has really gone downhill. Haven’t been here in years and I’ll never return!! Don’t go here!! You’ll be so disappointed!! Worst experience ever!!