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February 2024 by Capt Ron
As only one person working in this store, very nice & quick,in and out, great service!
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December 2023 by Ava R
The lady wasn't helpful and was very rude, very nasty. Said she was the manager and wouldn't get me info to call higher up. Lied about everything. Never helped us with anything. Said I'm not helping you call this number. Seriously, you are getting paid for what, then? I'm going to not even use at&t anymore. Lost us as a family for good for your company. Come to find out, she said she did the claim number. Come to find out, she didn't even do the claim like she said. Lied to us about everything. Wow won't do what you get paid for and lie to us. Unbelievable.
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November 2023 by jacqueline Delgado
Excelente service
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October 2023 by Brandon Roberts
Called days prior to coming and the associate claimed we could transfer data from a phone with a broken screen (you can't use) and was told they could still switch the info, only to find out that was not the truth when we arrived. On top of that, who ever was to open showed up 30min after store was closed. I'd give 1 or 2 stars but that's just mean. She was a little helpful in pointing us in right direction
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October 2023 by jim myers
Carmen was very pleasant and helpful. She could've used some help while we were at store. Some customers left the store. Overall great experience.
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No phones out to show. Only one girl working. She was very nice and helpful, but it was busy.
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August 2023 by Ryan Wells
Tasha Marie at the ATT Bradley store was the only employee working due to a no call no show employee and she was beyond fantabulous. She was multi tasking helping 3 different customers at once. I recommend her for employee of the year for ATT! She answered all our questions and took the time to explain the ones we didnt know the answers to. She was polite courteous and you could tell she loved her job! A+ for Tasha Marie
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May 2023 by Cara Beans
Amazing Service!!! If I could give 10 stars I would. The ladies at this establishment are phenomenal. They helped me very quickly and didn’t hesitate to take extra steps to get what I needed done. Carmen was so Kind and caring. She is a true asset to AT&T! I will be coming back!
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May 2023 by Rhonda Burlison
I called the Bradley store. The person who answered the phone was super confused and couldn't clearly tell me where they were located. I told her my issue and she said I would have to call the Apple Store in Orland and hung up on me. I will NEVER go there to purchase anything. I will continue to shop at the store in Mokena where the staff is ALWAYS helpful and friendly. Do better, AT&T.
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December 2022 by Kristi Nicole
If you go here to upgrade your phone, just know they’ll enroll you in all kinds of extra features that you didn’t ask for or even authorize. Is that even legal!? Carmen was the nicest person to deal with but I feel like I was extremely misled when my first bill came out and I had to call AT&T directly to have them remove the unauthorized charges.My advice to anyone would be to go to a corporate store for an upgrade, you won’t have to wait for a phone to get ordered and I’m pretty sure they’ll be transparent AND ask if you want around $30 in charges added to your account each month!!So disappointed & I will never step foot inside this store again.
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December 2022 by Dale Sauls
Went in there to purchase a different phone because the old Beast I have has finally given out and I was very happy with the young lady working there she was very patient with me considering I'm the height and technically challenged I'm still trying to figure out the VCR and I found the staff to be very courteous and patient answered all my questions and showed me what all I needed to do with my new phone I'd highly recommend stopping in there
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November 2022 by Diane Anderson
Jenny was very professional. Store was very welcoming she has such a beautiful smile . Would definitely come back to shop at this location . Thank you again for my upgrade Jenny .
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November 2022 by Mitchel DeYoung
We had signed up of new "free" phones, only to find out the sales rep never sent our old phones in for the deal and now we're stuck paying for them. To make matters worse, my wife can only receive calls, but can't place them anymore.
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November 2022 by Karlock Farm
Best service ! Will definitely come back .jennifer was active very professional such a amazing multasking person her personality is amazing
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October 2022 by Elle Em Bee
The cashier was INCREDIBLY helpful! I'm currently going through a difficult time in my personal life, particularly on the day I went into the store.The representative was competent and knowledgeable, and she was willing and able to answer any questions I had. Her patience and understanding really demonstrated her willingness to go above and beyond for me, and she really did make my customer experience the best it could have possibly been. 10/10!!!
