“Everyone in Marshall Crawford office is very polite and helpful. I truly appreciate that I can call or stop into the office at anytime and always get the same pleasant attitude. They make you feel as if they really care about what's you're going through. No matter if it's an accident or just getting a question answered. It's important to you so it's important to them. Marshall and Staff Thank You for your professionalism and Thank You for truly caring. Sincerely, Sherry M. Dickens 💜💜💜”
“So pleased with the service received during the recent hail storm. The damage to our home was assessed quickly and fairly, with the check being cut right from the adjuster’s vehicle! This local office handled everything patiently and expertly.”
“Let me heap some praise on this guy. I called him, furious and frustrated, because a policy that should have been cancelled back in October had not, in fact, been cancelled. It was a three-state mess, and long phone calls with the 1-800 people had been useless. Matt said, "come on down and we'll sort it out" and he DID. He had NOTHING to gain from helping me - it was a policy cancellation. He went beyond the extra mile, and saved my entire family so much time and stress. If I am insurance shopping in the future, I will not hesitate to call Matt, and you shouldn't either! Thank you, Matt!”