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January 2024 by Rose Pacheco
I came from Schaumburg (1.5 hour away) to look at a car I saw online. I talked to Sabrina & Kevin on the phone. They were so helpful with my questions & patient with me. I walked out with a better car then what I was looking for. Sabrina & Kevin are SO nice & helpful! Thank you so much for my new car! :) def recommend to my friends & family!
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January 2024 by Longe Shungu
We bought a Telluride after our old car was in an accident on Christmas Day. My wife worked closely with Kevin who was very professional and easy to work with. She loved the car which also made me happy. Two- three weeks later we had an issue that came up, I brought it to their attention, and it was addressed that same day-which I appreciated.Aside from that issue on the car, we enjoyed our experience and those we met with. Will like to also extend a special thanks to Anthony, Joe, and Jacob who were easy to work with.
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January 2024 by Robin Johnson
I didn't have alot of options for buying a car. I came to Kia of Bradley and they got me into a 2020 Kia Soul. Jesse and Allison are the best! If you're looking for friendly people to deal with, then this is the place. Ask for either of them and they will go above and beyond to get you into a car
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November 2023 by David Pope
They are credit abusers, told my wife and I that they had a vehicle for us with the amount down that we agreed to. Only to have us come back from the test drive for them to say it went up. Then they say I was going to try and ask you for more money down anyway. After they ran my wife's credit on Saturday they told us that they had multiple banks that would work with us. When Monday came around everything changed. They told us Monday they would call us and let us know an update. They never called and simply said we are working on it. When I told them I had to have my rental car back they simply said we need more money downComplete waste of my time and brought my credit down also from them running it.
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November 2023 by Ben B.
My daughter purchased a 2019 kia when it was brand new. In the contract it came with free oil changes for as long as you owned the car. So naturally the bradly kia dealer has been the only place that the car has been serviced or repaired. The last time she brought her kia in for service she was told that the oil pan needed to be replaced because the oil drain plug thread's have become stripped/damaged. This was at an estimated cost of $500. Her being a 24 year old girl she wasn't sure what they were talking about. When she told me about this I called and nicely discussed the situation with a manager at the Bradley kia. Knowing that threads don't strip themselves (iv been a desiel macanic for 25years) I was told by kia of Bradley that after multiple oil changes this is common and the car has 1000,000mi on it so the threads have become damaged. After much back and forth the only thing kia of bradly was willing to do is discount the repair by $40. On top of that the repair had to be prepaid because they don't stock that part( maybe not such a common thing after all). I would highly recommend you don't do business with them. Besides with the recent ease of theft of there vehicles your insurance will be through the roof if you can even find a company to insure it at all.
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November 2023 by Danielle Duncan
So happy with my experience at Kia of Bradley! Joe S. Is the best! He was very informative and patient with me! He got me a great deal on my new kia forte!
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October 2023 by Missy Novelli
This is THE WORST dealership I've ever experienced in my life. They are beyond prejudice. They treat women terribly at this location especially the manager Derek. Do not buy a vehicle from here unless you want terrible customer service and to be discriminated against and a car with endless problems that you over paid for. Save your time and money by doing business elsewhere. I would give negative 5 stars if that was an option.
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October 2023 by Aj Patty
Jesse was awesome, drove away in a new car! Walked through ever process and talked me through my first car! Very polite and funny cracking jokes! Very enjoyable experience and felt very welcome.
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September 2023 by Sgt.Hairclub
Great place to buy a vehicle. Talk to my guy Kevin at extension 113, and you'll be treated like you're a sentient being. No haggling, no cheesy salesman pitches, just works with you till you're happy.
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August 2023 by Christine Gerrish
Jim and the entire staff were fantastic and a joy to work with. He took the time to find the right car for me. Do yourself a favor and ask for Jim. You will not regret it.
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July 2023 by Megan Roberts
My partner bought a brand new car from here and I must say that Kody and Mike were the two most upright best sellers in this whole place. Everything they discussed made so much sense and they made this first time experience so easy for us. We definitely recommend going here for your new vehicle! Couldn’t be anymore happy with the service!!
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July 2023 by Kaylynn O'Connor
Jim was wonderful, got us into the car we wanted, for the price we wanted. This is the 4th care we bought from them, and I’ll definitely go back again!
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July 2023 by Raechel Lazarich
Absolutely recommend these guys! Joe and Mike were amazing. They answered all my questions and worked to get me a great deal. They understood all my concerns and took time to help me work through them. There was zero pressure. Kia you are so lucky to have guys like these two. 10/10 ❤️❤️❤️
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July 2023 by Greg Engleking
BRITTNEY in the service department was wonderful to work in with on repairs to my Optima. If all service departments had someone like BRITTNEY, people wouldn't cringe when they have repair issues.
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June 2023 by Toby Glenn
Called multiple times over a few hours and left multiple voicemails about a specific car I was looking at online. The ad online said the vehicle had no issues. The next day I drive 2.5 hours and arrived about midday (with no call back from previous day). Walked in to talk about the car and the salesman said it was a "Mechanic's special" as it had transmission issues. I immediately asked why no one answered my voicemails about said car and why the issues were not disclosed and he replied, "well, it's reflected in the price." Never doing business there and do NOT recommend.
