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June 2023 by James Smith
MDI security refuses to fix faulty equipment.
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June 2023 by Mr. Dragster
This is not Travis. So if they try that scheme, it’s a lie. This is a customer looking to have a system installed immediately. Two weeks with no response.Written estimate was not even close to his guess when suggesting different sensors.Won’t put monitoring costs in estimate.Horrible customer service ignoring anyone that doesn’t blindly sign up without knowing what they will be charged for the next twenty years!!!I understand people get busy.I owned multiple successful businesses and 1-2 business days to respond should be the standard.Two weeks and counting is inexcusable!!!
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June 2023 by Candice Black
Marquis did an excellent job at our home!! He was pleasant, professional, and knowledgeable. Thank you for the profound service.
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March 2023 by fordnotch88back
George and Andrew were great to deal with. Very good expirence with MDI and I would use them again and recommend them to anyone. Clearly the recent poor reviews are not accurate and a attempt to destroy a good business and a great group of guys.
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March 2023 by Tristen Smart
Called to make a appointment and was treated like I wasn't worth there time. Kinda of a joke of a company if you ask me
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March 2023 by sour cerealmilk
Worst customer service. Fraudulent contracts, work promised and never delivered. Not in 48 states!!!! Never again!!!
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March 2023 by Denzil Smith
The experience I had with MD I was awful they are a scam and they took my money don't ever call them or have them come out to fix your alarm and George was definitely rude and unprofessional has a lack of communication and he lied I said he was going to come back and never came back didn't finish the job very unprofessional very awful
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March 2023 by friendofganja
If I could give negative stars I would. I was promised a cheaper price than what I ended up with as well as less equipment. These guys are selling lies and locked me into a contract that is causing many headaches and wasting many hours now of my time. Steer clear from this one. Oh and they don't operate in 48 states that is a blatant lie.
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March 2023 by Kelcee Quick
I used George with intent to secure my home and was scammed into buying an alarm system but the job was never completed. Took time off work to be home when the appts were scheduled to be completed and he never showed up. Now I’m out of money and an alarm system ???
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March 2023 by Maria Varlaro
Awful company. George Is a liar and stole money from my family.
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March 2023 by jacob green
DO NOT USE THIS COMPANY, guy named George ripped off my grandma. He charged her up front, and after doing 1 days worth of work, never showed up again, and kept her money after tricking her into a big financial contract. Please be aware!!!
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March 2023 by Crystal Court
This place has a habit of stealing money from the very people they are supposed to be “protecting”.
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March 2021 by A.
We had an amazing experience with MDI. Everything from the consultation to the install was extremely professional and affordable. When there is a need to pull footage you can count on it being clear and usable. We would choose MDI again.
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March 2021 by Michael Mosier
MDI is a amazing company, great work ethic.The guys work hard for you, they make security shopping very easy. I would recommend them to anyone and will use them again in the future.
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March 2021 by Dawn Tutt
When you meet George Macias & company you’ll be very pleasantly surprised!After they preformed a very thorough exterior & interior inspection of my property George spent a good couple hours explaining to me, in layman’s terms, the type of equipment that was best for my needs! Being a non-technical individual George sorted out all the differences between products on the market I was looking into, wow what an education I received! I had clue about how extreme sun, extreme cold, snow, ice, etc...effects equipment be it wired or wireless! Having all of that information it was easy to see how I could have wasted thousands of dollars on a system that wouldn’t work for my needs!Now on to installation, and again they exceeded my expectations! They showed up when they said they would, (George in touch with & stopping in multiple times at my job site), professional is an understatement! They had to trench in pipe, pull wires underground and overhead as well. Nothing, not a scrap was left behind. Every hole they made to accommodate the system was completely caulked shut, overhead lines covered and supported steel cabling added as necessary. Next step, fire it up & align the camera’s as I stood next to George giving my approval for the “views” coming into TV, again Wow!On to cost; you’ll get more for every dollar than you’re going to expect! From equipment, installation, follow up & continuous service MDI has No other competition! Want to see what I’m talking about? I’ll gladly show you. Simple, call George and ask him to see the incredible system here at 3D Wildlife Rescue & Rehab. We’ll set up time to do so, or chat on the phone. Either way, we can not say enough great things about George Macias, his security products, his company nor his crew!!!
