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January 2024 by jody Peacock
I have always had a great experience with Hicksgas in Braidwood I have had places out there for 18 years I actually just purchased a property I owned 6 years ago ,I had to get the gas in my name and talked to Randy and I had a lot of questions for him he took the time he was polite and knew every answer to every question I had for him .. The office person I’m sorry I forgot her name was also very polite!! I don’t usually do surveys but when people take the time to help you they should be acknowledged !!!!!
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January 2024 by David Raab
Lisa L in the Braidwood office is awesome. What wonderful customer service. Truly a pleasure to work with. Solved all issues and answered every question!
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December 2023 by Diane Gonzalez
I won't use them if want service and the person that lived at the address that you now living at and didn't pay their bill they won't fill your tank they want you to pay their bill by before you get service it's November and cold out they don't care plus they are small children in the home they don't care they don't deecerve a 1 star
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December 2023 by Michael Duerk
Great service, friendly people, highly recommended.
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September 2023 by Anne Boonstra
Lisa was great! Nice people to do business with.
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July 2023 by fred yanez
Had the best experience today had to get my camper tanks recertified even though they were closed they still helped me. I'm good to go for 5 more years. Thank you
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July 2023 by Andrea Brady
Had the best experience working with them. Customer service is great and super helpful.
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June 2023 by Bill Hall
do not use them if you have other options, almost had to delay a closing due to their lack of response. Sent a picture of my meter on a Tuesday, no response, called on Friday, was told they never received my email. Resent the email immediately and called them immediately, they said they received it. Following Tuesday ( day before closing ), still no response, called them, they said they never received my email from last Friday, attorney and myself called again on Tuesday, and all of a sudden the final reading was completed.
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April 2023 by Lindsay Shilney
I do not recommend. THIRD timewe have ran out of gas. As well as terrible customer service.
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January 2021 by alexandria fredericks
Very terrible service!!! Nothing but problems with them and i definitely would not recommend them to anyone!!
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January 2020 by Susan Johnson
Such nice people‼️ Always comes when I realize⁉️ ? I’m low on propane‼️ I just call Mike ? He’s our usual guy ❣️ They never smash my bushes‼️ Always so kind and helpful, when I’ve needed some help‼️ My health hasn’t been so good these last few years☹️‼️ In the winter during a delivery , the driver got out and helped me with my groceries and was such a nice man❣️ Many people nowadays, wouldn’t even bother ‼️ There’s still some gentlemen left Gives this lady hope ??‼️ ThankYou Guys? Always your customers...The Johnson’s
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January 2018 by Jarrett Lavasseur
Went there to get my propane tank on my RV filled and got charged an additional $10 for something called a hook up fee. What the heck is a hook up fee? How else would you fill tank? Is the propane supposed to just jump from their tank into mine? I will never be going there again! That is ridiculous!
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January 2018 by Maria Qualey
On schedule, friendly and very helpful staff
